Keys247: Emergency Locksmith London Insights

Keys247: Emergency Locksmith London have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Do not use this company. They quoted £60 to change cylinder lock and charged over £500. The customer service is disgraceful. They even tried to deny they did the work(someone called Daniel in the office). This was despite me advising they were in breach of fire safety regulations. These people are a bunch of cowboys and I have serious concerns about their business practices. "
- Anonymous
" Please don't choose this service provider at any cost as they charge a lot. "
- Santhosh
" Terrible. We were told someone would be here in 15 mins. They sent 3 different locksmiths over 1.5 hours, none arrived. I called one and asked if he was coming, he said “YA YA YA” and hung up on me, then never showed up. The cust service line tried to assign a new one to us but we gave up and called someone else. Ridiculous. "
- Ade

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Alice, Customer Support