KICKZ Reviews

Name: KICKZ
Rating: 1.19

1.2 Rating 67 Reviews

4 %

of reviewers recommend KICKZ

Company Reviews

Questions

Metrics

1.2

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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KICKZ 1 star review on 19th September 2022

Kayla

André

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will not buy anymore from that store. It’s just a big fraud”

Helpful Report

Posted 3 years ago

“I ordered a blanket for my son's birthday. I ordered October 21st. I have not received the blankets yet. I am gonna report it to the BBB. This is not a legitimate web site.”

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Posted 3 years ago

“Like others, order 2 chairs in Feb. Have recieved any product or follow up! Scam”

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Posted 3 years ago

“Ordered this rocking chair over a month ago, and haven’t heard a thing yet. They charged my credit card immediately. No response to my email. Very frustrating!!”

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Posted 3 years ago

“Not rec'd the item.yet. no response from them on my queries”

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Posted 3 years ago

“Company has no phone number to speak to live person. Has taken $ 69 for a pair of sneakers since 45 days and never delivered the sneakers as of july 8th. I have been able to have a reply by email twice during the first 3 weeks. The first reply told me the package is on its way as per their tracking and the second reply told me they are sending it soon because their stock is over.”

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Posted 3 years ago

“I have learned that this company scams intermittently. CAUTION”

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Posted 4 years ago

“Paid for shoes, no replies to emails no item or contact. Really terrible company. Trying to get my money back”

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Posted 4 years ago

“Kickz looks like becoming a scam company Placed the order on 15th of July and the items haven't been shipped yet... Tried to contact them, but they haven't replied to me...I emailed them July 20th... Overall, that really strange as I bought some stuff from them a year ago, and everything went smooth and fast... seems that somethings has changed.... Hope to receive items soon, but perhaps will avoid them in the future... Julija”

Helpful Report

Posted 5 years ago

“WARNING! WARNING!! DO NOT LET THIS COMPANY SCAM YOU ASWELL!!! They’ve taken a lot of money and say they’ll send the items within 3/5 days, but nothing comes. They are based in Germany and do not reply to any emails or answer any phone calls. Now starting legal proceedings.”

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Posted 4 months ago

“I would not give them ANY stars. Bought a pair of boots...NO SHOW...Bought a second pair...NO SHOW...NO contact..NOTHING! SCAM!”

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Posted 6 months ago

“It’s been just over a week now and they said my refund will be completed in 1 or 2 days but since a day ago they are not replying to my emails because they don’t want to give me a refund”

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Posted 1 year ago

“I made a purchase on the 7th February 2022. Befour I make the purchase I check with there delivery information to avoid any issues. On there webpage it stated some country may accrues a duty fee please check with countries. Up on making my checks, it clearly state in the box no on there is additional charges to the UK. This is when i go ahead and make my purchase base on that information. The parcel take only three day to arrived via UPS.. UPS then In form me that i will need to paid £68.00 before they can deliver the parcel to me. I told UPS in that case i will reject the parcel because that was not i read in there webpage. I reduce The parcel and so it was return to Kickz. This was confirm by UPS along to conformation. The parcel Germany and each time I contacted Kickz they making excuses by telling me a different isstories. It has been over a month now and every single week or 3 days I have been emailing Kickz for my refund. Even if the return take longer to proces. There must be a refund policy that state a fair and reasonable time for customer to recieve there refund. The parcel is in Germany. Why is it kickz can not process my parcel? How much longer they expect me to wait ? What meant to be a simply shopping turn out to be a nightmares. UPS has done there bits. After getting the run around from KICKS via email. I decided to go and check there reviews. I was shocked to see so many ppl with the same or similar experience. Kick seem not to care about these customers review as no changes seem make to improve there customer service. I am not well a this has made me ill and stressful”

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Posted 2 years ago

“On their main page they advertise 4,9 euro delivery costs within belgium. And also in the text at the beginning of the delivery costs page. But they charged 5,9 euro. I created a customer service ticket but they said I had to better look because lower on the delivery page they advertise 5,9 euro. You can better buy somewhere else because you have to pay for the return coste. They try to hide it by being vague about it.”

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Posted 2 years ago

“I went with the whole, only people with bad experiences post reviews, and went ahead with ordering from kickz.com Jacket arrives without any tags, smelling of cigarettes and loose tobacco in the pockets.”

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Posted 2 years ago

“no good, they dont answer when they wrong... sucks”

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Posted 2 years ago

“Order did not came through, my payment did. Been waiting for over 6 weeks for my refund! Called 3 times and got the same excuse every time. I do not recommend buying from KICKZ.COM.”

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Posted 2 years ago

“Ordered 2 kickback rockers 2/24/21. Have not received them and am very disappointed. Have sent several emails without any response even though the charge was received through paypal. Is there any hope of ever receiving this product?”

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Posted 3 years ago

“Ordered 2 chairs on Feb. 18th and still have not received them. I have sent emails 6 times with no response. When I clicked on the shipping confirmation # , says it is not valid . SCAMMERS!!”

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Posted 3 years ago

“I order these chairs 1 month ago l still have no chairs and they will respond to my email”

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Posted 3 years ago

KICKZ is rated 1.2 based on 67 reviews