KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,539 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,539 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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María Del Carmen Jimenez Jimenez

1071

Anonymous

Anonymous // 01/01/2019

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“Brilliant reliable service as always with quality products”

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Posted 6 hours ago

“Very straightforward to find what we needed on the website and place an order. Excellent communication from Kidly through the whole process to delivery. Will definitely order again.”

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Posted 8 hours ago

“I still haven’t received my order which was made on 30/3 and bank account has been debited. I have had no response to my emails”

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Posted 9 hours ago

“Brilliant l. Absolutely love the products.”

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Posted 14 hours ago

“Excellent service, items beautifully packaged and arrived very quickly which is often not the case with other companies when you live in the north of Scotland .”

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Posted 15 hours ago

“We did not receive the items even though we received a delivery confirmation”

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Posted 1 day ago

“Bought some presents for granddaughter but 8 days later, (after her birthday) the tracking didn't seem to get updated. In fact, the delivery people seemed to have collected it but then lost the entire order. I complained to Kidly and they said they'd get back to me in 8 working day!!! - long past the birthday. They did contact me at the end of the 8th day and just said that it had been lost and that they'd refund me the whole amount. As if that was compensation for all the hassle AND missing the birthday. I found similar items on Amazon and they arrived within 2 days and with accurate tracking info. I'll just use Amazon next time! Lesson learned!”

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Posted 1 day ago

“Lovely sandals and great customer service when an issue with delivery arose”

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Posted 1 day ago

“Very easy to order off the website”

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Posted 1 day ago

“Very quick delivery and good service!”

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Posted 2 days ago

“Straightforward and simple ordering process. Items arrived on time”

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Posted 2 days ago

“I’ve bought several times. Never had a problem that can’t be sorted, if at all. And returns are easy to.”

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Posted 2 days ago

“Kidly is one of my favourite websites to get my sons stuff from! It has everything, and it’s all amazing quality, really good prices, they have regular promotions and sales. Love love love it!!”

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Posted 3 days ago

“I enjoy browsing this site, they have a great offering of options. Transactions are simple and shipping is fast. Will buy again.”

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Posted 3 days ago

“Excellent”

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Posted 3 days ago

“Fast delivery. Great products. Well priced.”

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Posted 3 days ago

“Great! My child loves his new shoes”

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Posted 4 days ago

“Fast delivery, well packaged in fully recyclable packaging.”

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Posted 4 days ago

“Easy checkout Fast shipping Perfect colour choice for every occasion Happy little one. Happy parents Very comfortable”

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Posted 4 days ago

“Great experience, love the shoes and clothes. The website was easy to navigate and order, fast delivery. Returns are for free which is a bonus, as so have ordered different sizes to check”

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Posted 4 days ago

KIDLY is rated 4.9 based on 22,539 reviews