kinex Reviews

1.08 Rating 123 Reviews
C
Happiness Grade

kinex have a Customer Happiness Grade of C. Customers love their prices but are unhappy with their refunds.

A-

Price - Excellent

81.82%
Industry Average
F

Refunds - Difficult

33.33%
Industry Average
AVOID AT ALL COSTS k1063088 Absolutely disgusted with kinex after 1 year of issues I was finally advised I was due a refund.
- Karen
Sales team lied when they assured me i would get full refund of termination fees, up to £500 per account.
- william penlerick [k1068604]
no support, very bad service. the office is on a main road in the capital and they tried to say 4 mb/s is a good speed. I got new provider, cancelled. still been charged, and refused to give a refund after i cancelled.
- bernadett david
73.02%
Industry Average
Would be lovely to tell you how happy you’ve made my parents - unfortunately I can’t ~ shoddy service ~ don’t touch them ~ they have left my elderly parents without no internet & poor quality phone communication ( if they can get it ) for the last couple of weeks .AVOID AT ALL COSTS
- Anonymous
Excellent company, Water Sales team in Hamilton were very helpful. Customer service is very efficient as well.
- Liam Burns