“The staff (nurses and doctors) are pathetic and don't care at all. They are all lazy deadbeats that would be fired in the private sector but can leisurely lounge where they
get paid indirectly by the government rather than directly by patients. Can't believe these zombies are striking for more pay.....
The NHS is NOT free and is NOT worth the tax my family pays. Should be able to opt out and use that money to go private hospital and GP......”
“Disgusted at what my parents have gone through in the past 7 weeks. My dad has been admitted 5 or 6 times with cellulitis in his leg. They discharge him because they need the beds, home for a couple of days each time and then admitted again. He is totally confused, delerious, hallucinating. Yet today 2 consultants and the sister of Beech Ward have been rude to my mum with regards to once again discharging my dad, as they have done all they can for him. He is not well, and needs 24 hour care, my mum is 78, and this is taking its toll on her. When I heard that staff have been very unpleasant to her today, I'm livid. They wanted to send him home, mum wasn't at home, the consultant asked if she had a key safe, so the ambulance staff could let him in. Are they for real, he doesn't even know what day it is, he had a fall in hospital, and you are going to let him in and leave him on his own. Unbelievable, what on earth has become of our NHS system. Mum called them when she was at home at 4.30pm to say she was home and the ambulance could bring him home, mum called dad to explain this to him. Then just before 8pm, the ward called to say he will be home tomorrow now, as his medication was not ready. Fuming and disappointed.”
“My 4 years old with serious illness in her one of her eye, which was very painful and swollen so severe was not seen at A&E. We waited over 4 hours and was offered to come back tomorrow. The clinician assessment was flowed other adults with less severe illness and or injury were seen before, staff did not care about the young age of the patient. Waiting time for such young patients with this severe illness is too long. No solution at repeated request for this child was offered and complaint route. Hospital are there to provide treatment for ill and injured people and priorities there service to take into account the very vulnerable in society. Awful and shame on you King Georges Hospital for not seeing my 4 year old child. Children are treated very badly”
“The worst hospital services. Very short staffed. Staff are frustrated and therefore they are the most frustrating staff to communicate with. The worst swabbing team!
I have called the switch board at King Georges Hospital 4 consecutive days in a row to follow up on a swabbing referral. The covid swab was referred by Broomfield hospital as a matter of urgency for a surgical procedure.
It took me 4 days to get someone to pick up the phone at the swabbing team! I managed to get through with the help of the switch board who sent out an email to the swab team. We only found out about the time of the swab on the day and a few hours before. They claimed that the one time they called, there was no option to leave a message. This is complete fabrication. I have voice mail on my phone.
Today is the day of the surgery and the team have had Sunday, Monday, Tuesday and this morning on Wednesday to send Broomfield hospital the result of the swab test. They have not done so! The nurses here cannot reach the swab team as they won’t answer the phone. I have now tried to explain the urgency to the switch board and the lady on the phone was extremely rude, and unhelpful. This is unacceptable.
My daughters surgery is now delayed because they have to swab her here in this hospital and wait hours for the results before she can go in for surgery.
This is unacceptable. If the swabbing team are this short staffed, they should refrain from accepting any further clients and referrals from other hospitals! It’s best to actually follow through and send out the results for the clients they have on file.
I would like to make a formal complaint to the hospital. This is unacceptable service. I was on calls 30-45 minutes each time several times for 4 days and today! 1/10 and that’s because On Sunday the switch board understood the urgency of the situation and sent out an email to the swab team. I really appreciate that. Thank you to this member of staff. Otherwise it’d be 0/10. The switch board staff member today however was extremely RUDE!
Unacceptable. Unbelievable!”
“Worse place to be in this hospital. Waiting for last 7 hours ( 11pm to 6am ) to see the doctor.
Receptionist are terribly unhelpful. Waiting all night. Been to him three times to ask about how long is the waiting time. He said, come back later, I am busy. No compassion for the patient. Can’t believe that, in 21st century you expect this service. Unbelievable & unacceptable.”
