Kirby Taxis, Leicestershire Reviews

3.1 Rating 18 Reviews
50 %
of reviewers recommend Kirby Taxis, Leicestershire
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Location:

18 Station Rd, Glenfield, Leicester LE3 8BQ, UK
LE3 8BQ

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Anonymous
Anonymous  // 01/01/2019
Perfect from start to finish.Thank you
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Posted 1 month ago
Taxi was on time for my early morning pick up, driver was very polite and friendly. Would use again.
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Posted 1 month ago
Airport taxi. Great service, good communication and a competitive price.
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Posted 2 months ago
Excellent service. Will always use them in the future.
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Posted 3 months ago
Very prompt and good service with clean cars. Flexible when my coach was slightly late arriving at the bus station.
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Posted 4 months ago
Kirby taxis brilliant customer service. The drivers are very friendly and helpful make you journey with comfortable. Kirby taxis are very reliable always on time can not fault them in anyway. Would definitely recommend them. Good prices
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Posted 1 year ago
Phoned up midnight trying to get a taxi back after the football was a nightmare. Kirby taxis sorted us out, polite gentleman on the phone told us an hour wait and he said he’d get someone out ASAP. We waited for an hour rang back and someone was out within ten minutes! Really polite, lovely bloke!
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Posted 2 years ago
Great service, keep up the good work lads
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Posted 3 years ago
Quick dispatch! Cheap prices Great service
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Posted 4 years ago
Drivers mostly are lovely.however having regularly used this taxi firm 2-3x per week I’m now nervous everyday as they are constantly late picking up. A real shame as I would rather give my money to a local firm as opposed to Uber but it seems I’m gonig to have to start using Ubers
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Posted 1 week ago
TAXI DIDN'T TURN UP WAS CANCELLED WITHOUT ANY CONTACT OR NOTICE. TERRIBLE SERVICE DO NOT BOOK
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Posted 1 year ago
A taxi had been booked to pick me up from East Midlands Airport. My flight was delayed and by the time I had arrived and cleared airport security and customs, there wasn't a taxi insight. I called the office to find out where my taxi was and the person who answered the phone was very rude and abrupt telling me that my taxi had been and had already returned the the office... I was stranded at East Midlands Airport and had to make alternative arrangements to get home... Will not be using Kirby Taxis again!
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Posted 1 year ago
We booked a taxi and was told it would be 45 minutes. We were still waiting an hour and 45 minutes later. I missed the time I was supposed to take my medication which made me very ill when I eventually arrived home. When my husband phoned to see where the taxi was they’d sent it to the wrong place. We were told to look out for a green car, a mini bus arrived. The taxi driver had a right attitude when we complained that we were expecting a green car. He kept going on about people complaining about them being 10 minutes late when they’re all drugged up or drunk. We became very uncomfortable and felt that he was implying that we were drunk or drugged up. If I wasn’t disabled we would have been quicker to walk home. We will stick with Uber from now on.
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Posted 2 years ago
Absolutely shocking service, booked a cab for 7pm, they didn't turn up, so I called them, they said we will be there in 1 hour, my table was booked for 7.30pm, had to cancel restaurant, will never recommend or use your company again! Would of given Zero stars if allowed. I
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Posted 2 years ago
Will never use your company again!!! Have used you twice now! First time you came an hour earlier and expected me to leave the hen party. And last night I booked a taxi for eleven, which came at one in the morning . Your operator was appalling his name was JAY. If it was my company he would be out the door!!!!!
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Posted 2 years ago
Absolutely RUBBISH taxi service. Charged double what other taxi companies charge to take me to a destination I travel to frequently, driver didn’t have a clue where he was going and company was rude when I rang up to discuss it. AVOID And why reply to this honest review on Google reviews saying I changed destination twice????? I went to one destination only, my son’s school. And I replied to your missed call later on that evening with you ADMITTING you overcharged me. If you don’t like people hearing about how rubbish your service is then stop robbing people and improve your service! By the way I still have your voicemail from your missed call saying you charged me too much it should be £8 not £10, or did you forget that before you wrote your lying response?? And that’s still nearly twice as much as most other companies. Disgusting service
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Posted 4 years ago
If it was possible, they would get zero stars. Booked two hours before required for a pre-booked set meal. Turned up an hour late and the operator or the driver.....quite frankly I don’t care which, lied. The operator said the driver was running behind, the driver said he’d been given the job 7 minutes before he arrived (an hour late!). Missed starter and cold main course. Never had such a bad experience and at this time of year more than ever, these businesses should be on top of their game. It was the first time I used them, it will most definitely be the last time I use them. Avoid, avoid, avoid!
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Posted 4 years ago
After the taxi turned up 40mind late the Driver drove extremely dangerous and was very rude would not advise unless no other option
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Posted 5 years ago
Kirby Taxis, Leicestershire is rated 3.1 based on 18 reviews