“Very bad at answering complaints , I have 3 items where seams have split on trousers , one coat I wanted to return at Xmas , it’s still here and have had no reply”
“Love cotton jersey dress I bought a couple of years ago, but more recent ones are shorter length. trousers also are not such a good fit, as other comments show. the idea of sending free scarves is a not very pleasant way of doing business. I intended to donate one to charity, only to be charged £10. Is this even legal, with no information given?”