Koa's House Pet Supplies Reviews

4.7 Rating 235 Reviews
91 %
of reviewers recommend Koa's House Pet Supplies
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Phone:

?(720) 551-8807?

Email:

info@koashouse.com

Location:

1153 Bergen Pkwy, Suite I #144
Evergreen
80439

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Anonymous
Anonymous  // 01/01/2019
No one responds to emails. Have a non-working phone number. Just keep charging a subscription order that I’ve repeatedly tried to cancelled! I think the BBB ought to look into this business.
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Posted 2 weeks ago
Ordered a month ago. Now get an email it’s coming from China. Do not order from this company. Never responded to “contact us” and still do not have pet bed.
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Posted 1 month ago
Placed an order months ago and I’m still fighting the charges with my credit card company. Phone is out of service and no replies to several emails. Order status shows the order was received but never shipped. Terrible customer service
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Posted 3 months ago
We were charged over $80 fto the credit card. No Food, phone # doesn't work. They emailed asking how we liked their food and service. Emailed them several times and no reply. We are contacting credit card company to claim a refund to the credit card. They must be out of business now.
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Posted 5 months ago
A joke. Oct 17, 23, Spent $139 on line for dog food. Sent email regard discount that I never received and placed order for a dog food we never got. Sent emails for response. Never heard from anyone. Tried calling 3X's, number not in use?? Clowns. Heather Aldridge
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Posted 5 months ago
Order never arrived and no responce Placed an order on 9/12/23 and it's still showing as order confirmed. Order KH25916 and it is almost a month later and no updates, ignored emails for status and the phone number on the site is out of service. I created an account and it always gives an error logging in every time so every order since has been through guest check out essentially. No way to speak to a representative and I'm disputing the charge with my credit card company. I will make sure to not order from this company again.
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Posted 5 months ago
Are they still in business? Phone number doesn't work. Paid for subscription order unfulfilled. No replies to multiple emails, messages sent via their website, and a DM to their Instagram account. Are they permanently closed? The website remains active. What's going on?
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Posted 6 months ago
LOVE Koa's - stellar customer service and the best food and treats around. LOVE that they carry Smallbatch - my pup and cat love these treats! Hope they will soon have the new cat food made by Smallbatch :)
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Posted 1 year ago
ZERO STARS! STILL HAVE NOT RECEIVED ORDER OR UPDATES.
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Posted 1 year ago
My puppy loves these treats! thanks!
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Posted 1 year ago
My orders are always filled correctly and delivered quickly.
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Posted 1 year ago
Great prices! Fast, free delivery. Very satisfied... Koa's House has a new loyal customer!
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Posted 1 year ago
You always have earth animal no-hide peanut butter dog chews! Thank You!!
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Posted 1 year ago
They always let me know when a product comes back in stock so I can get lots before they sell out. Always been ver nice.
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Posted 2 years ago
Great products, prompt shipping, 100% satisfied :)
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Posted 2 years ago
Happy with how fast everything came, but was disappointed because I received a coupon as a first time customer, but I never could get it to work even after reaching out to customer service.
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Posted 2 years ago
Very happy with Koa's for having the food selection I needed to purchase. Ite s were well and securely packed and delivered on the date promised. I will order from Koa's again and highly recommend them.
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Posted 2 years ago
Koa had a hard-to-find product at a great price! I’ll be back!
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Posted 2 years ago
This business cares about customer satisfaction and goes the extra mile to ensure they keep their customers!
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Posted 2 years ago
Food arrived in good shape but it took 7 days to get it which we thought was too long.
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Posted 2 years ago
Koa's House Pet Supplies is rated 4.7 based on 235 reviews