Hey Parker!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“It took weeks to hear that my order was on back order. It then took over a month to hear that I was not able to order what I had previously order because there was an “evolvement” in the company that meant I could not order the 2 six packs I had previously ordered weeks ago.”
Hey Nicole!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“I LOOOOOOVE KOIA! It’s the most delicious plant based protein drink I’ve ever had and I drink A LOT, until I discovered Koia. I love every flavor and actually add a little cinnamon to my drink and it’s so filling. Can’t say enough good things about the flavors and the product.”
“I only received half of what I paid for(I purchased four 6-packs; only two arrived). I emailed company to let them know. That was 3 days ago. There has been zero response from their customer service.”
Hey Brent!
Thanks so much for reaching out to us. We're sorry to hear about your missing 12 pack of chocolate brownie! Our team just replied to your email. We were happy to refund you for those missing bottles and send you a complimentary 12 pack of chocolate brownie.
Please note that our team operates from Monday to Friday during business hours, and we promise to to reply to customers within 1-2 business days. Please reach out if you have any other questions, and have a great day!
Team Koia
“My daughter suggested the Koia protein drink to me because I was struggling to find products to help me stay interested in making changes to my diet. I started using the product about 6 weeks ago and I have to say that now I cannot start my day without them. It is very helpful that there are so many flavors to choose from. These drinks are yummy on their own but I have found that they make a great base for adding chia seeds, flax and other healthy additives. I haven't yet, but will try using them for a base for a pudding. I like that the whole container, the full 12 ounces is the serving size and is not high in calories. Koia is plant based, low in sugar, doesn't have any ingredients that I can't pronounce and taste so good I have made this product a part of my daily routine. Enjoy.”
“I ordered a protein and smoothie variety pack to try all the flavors. Not a single flavor I didn’t like! Everything was delicious and surprisingly healthy. Shipping was great as well. My order arrived cool and well packaged. Will definitely order again!”
“The order was delayed for quite some time (many weeks) and i couldn't even order the preferred drink. I went to PCC during that time and they had lots of the drink i couldn't even order. Go figure!”
Hey Judy!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“I loved my Koia variety pack! The flavors were delicious and the shakes kept me full all morning. These were definitely the best tasting plant based shakes I’ve ever had!”
