KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery”

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Posted 11 months ago

“Great product, fast shipping”

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Posted 11 months ago

“Really fast shipping”

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Posted 11 months ago

“Kooding never disappoints me! I love the dress indeed, one of my faves for sure!”

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Posted 11 months ago

“I love my new clothes! I have finally found my style!”

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Posted 11 months ago

“First time purchasing and I am impressed with the design and quality. It took a while to deliver to my home in the states but it’s worth the wait!”

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Posted 11 months ago

“Handing time too long”

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Posted 11 months ago

Thank you for your feedback. We apologize for the delay due to provider's warehouse migration. We hope to service you better in the near future.

Posted 10 months ago

“the time from order to delivery was inordinately long.”

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Posted 11 months ago

Thank you for your feedback. Upon checking your tracking record, it looks like USPS took longer than usual to deliver your package. We are sorry this happened to you, which can rarely happen due to over capacity in couriers' network. We hope you have better delivery experience next time.

Posted 11 months ago

“I did not receive my overcooat,so i can not enjoy it”

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Posted 11 months ago

Thank you for your feedback. According to our record your order was delivered on 4/14. Please make sure to check our emails that contains detail information about your order such as tracking link. Please let us know if you have any other concerns.

Posted 11 months ago

“You guys have great products for great prices!”

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Posted 11 months ago

“My experience was extremely great”

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Posted 11 months ago

“Not what’s on the picture, very Deceitful, I wish I can ship it back and get my money back”

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Posted 11 months ago

Thank you for your feedback. We are sorry your order didn't work out. Please note that you can return your product by following our Return Policy. Please let us know if you have any other concerns.

Posted 11 months ago

“It was beautiful”

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Posted 11 months ago

“Order hasn’t arrived yet!”

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Posted 11 months ago

Thank you for your feedback. We are sorry you haven't received your order yet. Please check the tracking details that was sent when your order was shipped and you will be able to see the estimated delivery date. We also would like to remind you that your order was shipped within the time frame that was shown during checkout and it's currently in transition with the couriers. Please let us know if you have any other concerns.

Posted 11 months ago

“Order didn’t come, bad customer service, no replies.”

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Posted 11 months ago

Thank you for your feedback. Please note that your order was delivered on 3/29. Please check the tracking link that was sent to your email. You can also check this in your account page. According to our record, we have replied all your 3 inquiries. Please make sure to check spam folder as instructed when you contacted us. Please let us know if you have any other concerns.

Posted 11 months ago