Kosmic Sound Reviews

4.4 Rating 451 Reviews
84 %
of reviewers recommend Kosmic Sound
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Phone:

1300 567 642

Email:

perth@kosmic.com.au

Location:

94 Hector St W
Osborne Park
6017

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I experienced an honest and quick response to a minor glitch in delivery.
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Posted 2 years ago
My experience at Kosmic was great! The staff were friendly and helpful and the store is comparable to many of the music stores I have been in, in Europe. Keep up the good work!
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Posted 2 years ago
Great service every time we use Kosmic. Jackson has been super helpful. Evan
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Posted 2 years ago
Very happy with the service I received. Thank you.
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Posted 2 years ago
Popped in today looking for a Eukele. Greeted by friendly staff member. Told him what I was after, listened and says he’d get someone to help. Along comes Ian, listened to what specs I asked for. Demonstrated a couple and before I knew it I’d picked one. No pressure, helped me with a bag and chord book. Great experience.
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Posted 2 years ago
Hi , Recently Purchased a Boss GT-1000 from these guys after searching the Internet. Decided to go with these guys due to fair Pricing , Free delivery and for me , Covid free Environment in WA. Delivery was made to Melbourne Vic. in very good Time. Box was a little Damaged but the Product was OK.
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Posted 2 years ago
Great stuff guys always happy to help and very informative with gear knowledge.
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Posted 2 years ago
Super helpful staff online and in-store. My order was out of stock but the team were quick to contact me to organise an alternative and had everything ready to go within a day (in-store pick up)
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Posted 2 years ago
The verification process (small amount deposited in account) often takes 2 - 3 days to show up, which is irritating. And no, I don’t want to phone my bank, waiting on the line and pressing numbers. Otherwise everything is fine.
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Posted 2 years ago
Good company, deliver fast
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Posted 2 years ago
I bought a smoke machine. Shipping was quick. Definitely buy again. Cheers
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Posted 2 years ago
Found my lefty double kick here! This place is like a Perth music gear institution. Pretty reliable on finding what your after at Kosmic and if they don't have it, they will likely find it via one of their nationwide partner stores - like was the case for my latest purchase. 'rascal recommends'
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Posted 2 years ago
Kosmic Sound has the best delivery service that I know of. 99% of the time the turn around for delivery is within 24 hours to the south west.
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Posted 2 years ago
Shopping was easy. The delivery was actually by Fastway. Our guy (Stoneville, WA) is useless and unhelpful. He left the guitar leaning against a tree stump just inside the gate, in a cardboard box, despite my best efforts to shut my dogs in. I have a history of trouble with this guy. For my last delivery, after I had asked to get an email giving me a 3-4 hour window for delivery, I got NO notification at all. Again the packages were dropped over the fence at the gate. We live on 5 acres and could not see them.
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Posted 2 years ago
‘..bought my first real 6 string’ yesterday from Kosmic, Osborne Pk. I’m a Uke player and wanted to try out a few smaller guitars before buying. Paul showed me the fantastic range of guitars in the Acoustic Room and helped me choose a Yamaha CSF-1M, parlour sized (3cm smaller than a concert) - it’s a plug-in too! So it ticked all the boxes. He played it for me, the sound blew me away. And after buying it he lowered the action a bit. Thanks Paul, for excellent service, I’m learning and loving my first guitar.
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Posted 2 years ago
The item is not yet delivered. I understand there is delay in deliveries during lockdown. But I placed my order and I still have no information on ETA.
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Posted 2 years ago
Goods arrived earlier than expected, and worked without any fuss! Highly recommended vendor.
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Posted 2 years ago
good customer service , polite and prompt delivery.
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Posted 2 years ago
The shipping came a lot sooner than expected! Communication was quick and efficient. Very happy with my order!
Kosmic Sound 5 star review on 21st August 2021
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Posted 2 years ago
I received my new drum box as advertised, live 1100km out of Perth still had fast delivery and the staff are always helpful. Will shop there again, as always.
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Posted 2 years ago
Kosmic Sound is rated 4.4 based on 451 reviews