Kozy's Bike Shop Reviews

4.8 Rating 176 Reviews
94 %
of reviewers recommend Kozy's Bike Shop
4.8
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Very friendly. Quick service. Knowledgeable staff
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Posted 2 years ago
Kozy's is always my go-to for bikes. Very helpful and knowledgeable staff.
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Posted 2 years ago
Good, too far from Ottawa Illinois, Chicago and traffic?
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Posted 2 years ago
Wonderful experience. They are knowledgeable and friendly.
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Posted 2 years ago
Excellent service and turnaround time. Knowledgeable staff made strong recommendations for service. My bike was ready for pick-up ahead of schedule.
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Posted 2 years ago
Great team
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Posted 2 years ago
Luis and Mark are the best
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Posted 2 years ago
Very patient and helpful with my 6 year old
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Posted 2 years ago
Thanks to Mark for servicing my Vado SL 5.0 Went above and beyond to insure the job got done.
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Posted 2 years ago
Just bought an electric bike from Kozy's. Their customer service goes above and beyond. After test riding the bicycle, they continued to adjust it until it fit me perfectly. Everyone is friendly, knowledgeable and wants you to love your purchase. I highly recommend them.
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Posted 2 years ago
Kozy's was very helpful for me as a new biker and answered all my questions thoroughly.
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Posted 2 years ago
Good service, friendly and helpful employees
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Posted 2 years ago
Had an Excellent experience. Love my bike
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Posted 2 years ago
Nice staff-my granddaughter got exactly what she wanted
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Posted 2 years ago
I had a great experience purchasing my bike. I walked in not planning to purchase a bike that day and walked out with a Cannondale Synapse! Adam was super helpful and down-to-earth through the entire process. The mechanics took great care to prep my bike to take home, put on my accessories, and made a few extra adjustments I requested. Thanks Kozy's!
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Posted 2 years ago
Had a wonderful experience picking out a bike. The staff was super knowledgeable, fast, and friendly. Would recommend Kozy's to everyone! Shout out to Adam for being so patient and kind.
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Posted 2 years ago
Excellent experience
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Posted 2 years ago
The people who work here are extremely helpful and friendly!
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Posted 2 years ago
Great service!
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Posted 2 years ago
I absolutely love my bike. They listened to my needs and assessed what would be best for my body/height/ability.
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Posted 2 years ago
Kozy's Bike Shop is rated 4.8 based on 176 reviews