Kozy's Bike Shop Reviews

4.8 Rating 176 Reviews
94 %
of reviewers recommend Kozy's Bike Shop
4.8
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Knowledgeable, service-oriented staff. Always a pleasant experience visiting the Erie store.
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Posted 3 years ago
Jon was very helpful, especially in providing me with information about the various types of stationary bikes in stock. Also, he always answered any questions I had regarding purchasing, delivery, and after purchase maintenance. Feel very confident ordering from Kozy's with him as my point of contact.
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Posted 3 years ago
Easy online ordering and pick-up. Also these guys really know their bikes. Would order again and recommend anyone else to do the same!
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Posted 4 years ago
Great customer service; owner even followed up with me. Took care of me for a bike that met my needs, my budget and helped with accessories too.
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Posted 4 years ago
Very knowledgeable staff, also really helpful in working with me to choose the right bike.
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Posted 4 years ago
Very helpful staff
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Posted 4 years ago
Excellent service. Trustworthy, valued opinions. 10/10 would (and have) recommend for a new bike or service/tune up
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Posted 4 years ago
Did me well we love are new ebikes
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Posted 4 years ago
Excellent service. Wish I could buy more!
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Posted 4 years ago
Purchased second bike from Kozy as good experiences as always. Brian at the Erie store is one of the best.
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Posted 4 years ago
Service was outstanding, I walked in minutes after opening, requested the exact bike I was looking for that Kozys website showed in stock. The gentleman that I first encountered told me it would be ready in 30-45 minutes because they had to build the bike. They had the bike built in 15 minutes and ready for a test ride on their indoor track. I purchased the bike along with a few essential accessories. The gentleman that built the bike did a final check over and installed the accessories, then he explained a few quick details for better performance. Couldn’t be happier with my purchase.
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Posted 4 years ago
Excellent service and great prices.
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Posted 4 years ago
I had a great experience with purchasing my bikes. Sherdan the associate helping us was very knowledgeable, friendly, and patient. He made sure we were comfortable with our purchase.
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Posted 4 years ago
The store had a lot of inventory to look over and the staff was very knowledgable and helpful with my final selection.
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Posted 4 years ago
You guys were great!
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Posted 4 years ago
Great Service.
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Posted 4 years ago
Very supportive
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Posted 4 years ago
Thank you!
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Posted 4 years ago
Love this bike shop. Very good and nice experience with the people there, amazing price for the bike I got. Ms
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Posted 4 years ago
Great people, great bike, great price.
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Posted 4 years ago
Kozy's Bike Shop is rated 4.8 based on 176 reviews