L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 901 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 901 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

L.A. Design Concepts 5 star review on 10th January 2024

Tami L

L.A. Design Concepts 5 star review on 19th December 2023

Richard C

L.A. Design Concepts 5 star review on 14th December 2023

Sandra C

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.”

Helpful Report

“Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!”

Helpful Report

“Very helpful and efficient staff person communicated clearly about fabric I wanted.”

Helpful Report

“I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!”

Helpful Report

“clear, helpful procedures. Quik delivery”

Helpful Report

“Great service”

Helpful Report

“Great customer service! I mistakenly over ordered the quantity I needed and prior to shipping customer service reconfirmed the amount. They corrected my mistake and it saved me $800.00. Thank you LA Design Concepts for your terrific service!!!”

Helpful Report

“Excellent service and timely delivery!”

Helpful Report

“I have worked with Dianne … she is very competent and always gets back to me. I have ordered fabrics and wallpaper … very satisfied. Will always return!”

Helpful Report

“I love LA Design Concepts from the very first moment when I “discovered” them in 2019! Their selection of products is huge, their price is fair, their website is easy to “navigate” AND I’ve had the pleasure of being assisted by someone sooooooo great, who turned it all into a super 5 star experience. His name is Matthew Conaway.”

Helpful Report

“I ordered material from L A Design Concepts and am impressed with their customer service and product quality. Prior to shipping they contacted me and sent a sample of the material to ensure it was the right shade. Once received and I approved they shipped the order. I am impressed with the company and recommend it.”

Helpful Report

“Matt and Diane have helped me on numerous projects throughout the years. They never fail to provide excellent service and a polite and professional demeanor.”

Helpful Report

“Excellent service! I received some samples and then my fabric order very quickly .”

Helpful Report

“Love my wallpaper great quality”

Helpful Report

“Excellent service! Thank you”

Helpful Report

“Great follow-up to order; checked to make sure I measured correctly and ordered appropriate amount of paper”

Helpful Report

“The service was very good. When I placed my initial order, I made a mistake and ordered too much. I emailed them about it; they corrected the order promptly and also made a refund quickly. The wallpaper arrived much sooner than I expected and was well packaged.”

Helpful Report

“Great selection. Easy to order swarches. Fast delivery pf fabric. Recommend.”