L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 902 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 902 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 10th January 2024

Tami L

L.A. Design Concepts 5 star review on 19th December 2023

Richard C

L.A. Design Concepts 5 star review on 14th December 2023

Sandra C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt with good prices.”

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“Really helpful staff!”

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“The Morris wallpaper Blackthorn is beautiful and gives the room such charm. I am so pleased I am ordering more for an adjacent area. The material is in excellent condition. My wallpaper applier says it is very good paper to work with.”

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“Samples are great. Very helpful employees.”

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“I recently placed an order with LA Designs for a designer fabric. It went very smoothly. It was shipped promptly and the help I received from Mathew was excellent. I was very pleased and intend to use this company again.”

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“I have placed several orders and they have always been perfect.”

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“super communicative and fast delivery!”

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“Probably the smoothest transaction that I have made in years. I received my quote in under an hour. There was always someone that I could speak with by phone. And, my emails were responded to in a very timely manner. Definitely will do business with LA Design Concepts again.”

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“The fabric is beautiful and exactly what I wanted. Matthew gives outstanding service.”

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“I worked with Duane and Matthew to order Schumacher papers for accent walls. They were “over the top” helpful. Even when my wallpaper hanger needed some questions answered as one came from Iksel (custom order) and it was very expensive and came in panels. I am “over the moon” satisfied!!!”

L.A. Design Concepts 5 star review on 18th October 2023

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“Fantastic service with everyone I’ve spoken to! Frank, Diane and Matthew have been so helpful with information and advice. Thank you!! Lori Thompson”

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“Honestly, cannot recommend Matthew and the company highly enough. I am in Australia and having never bought anything from overseas apart from on Amazon, I was concerned about the whole process. However, the website's recommendations/advice for international orders and third party delivery services was clear and 100% accurate. My wallpaper is on the way and has arrived in the country. Soon to be in my hands. Before making the final decision, Matthew suggested a free sample first - a great way for international buyers to test out their third party delivery system. I did use MyUS and it's been 1000% reliable. Back to Matthew, he endured many emails back and forth from me and he was ever so patient with my questions. He replied very quickly, even given the time zone difference. I am so confident that when it comes to ordering fabric for stools I want to reupholster, I will be trawling LA Design's website and bombarding Matthew with more orders. Maree”

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“I have ordered through your company several times and have never been disappointment! When no one else can find it, you can and it arrives very quickly. Thank you so much look forward to doing business with you again.”

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“Diane was knowledgeable, thorough and patient. Order arrived quickly. I will order from them again.”

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“They are reliable and trustworthy. I have had a very good experience with Matthew.”

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“The fabric I purchased was of high quality, and was delivered quickly.”

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“prompt, professional and helpful service. Matthew is great! The fabric is beautiful and arrived promptly.”

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“Amazing!!!”

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“LA Design Concepts is an extraordinary resource for all things home. I have worked with Dianne on several purchases of fabrics for my home. She is a wonderful asset responding quickly to questions, organizing purchases for me, and arranging on-site visits for me to the Pacific Design Center. I marvel at the responsiveness of LA Design Concepts who offer the best competitive pricing and 5-star service anywhere. Thank you, Dianne, and thank you LA Design Concepts. Most assuredly, I will be a returning customer.”

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“I have placed numerous large orders from LA Design,,,They are fantastic to work with!”

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L.A. Design Concepts is rated 4.9 based on 902 reviews