L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 901 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 901 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 10th January 2024

Tami L

L.A. Design Concepts 5 star review on 19th December 2023

Richard C

L.A. Design Concepts 5 star review on 14th December 2023

Sandra C

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service. Every time I called I got a live person who answered all my questions. Delivery was faster than quoted.”

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“What an amazing company to work with. The customer service was fantastic, the shipment was fast and they were in touch with me every step of the way. Would definitely order from them again!”

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“I had the opportunity to correspond with a member of the LA Design team regarding the purchase of some fabric. Thanks to her, I was able to avoid selecting the wrong fabric!”

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“WONDERFUL to work with!!! Thank you Dianne for everything! Thrilled with your service and communication.”

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“Diane LoGrippo was great to work with”

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“I was contacted by a real person to comfirm details of my order.”

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“I have used LA Designs for all my fabrics. That's many rooms worth! I get great service from kind people and great follow-up to any question. They have most fabrics even if they're not on their sight. The prices are the best I've found. I have recommended them to many of my friends.”

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“Outstanding customer service! Truly impressive and super fast. Friendly, sense of urgency, so nice to deal with I have decided to give them more business vs. others used in the past. One of those "best kept secrets" companies you wish you knew about a long time ago. Highly recommend them!”

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“Quality is first rate, service is excellent, packaging well done and super fast shipping!! Thank you!!”

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“I had such a wonderful experience with LA Design concepts . Not only did they have a great variety of beautiful upholstery material to choose from but the customer service was also impeccable . I highly recommend this company and will definitely be using them again for my interior design needs .”

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“Found the exact fabrics I wanted at a great discount compared to other websites. Order was shipped and delivered promptly with no issues at all. I am about to place a second order!”

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“Very efficient salesteam!”

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“Love the paper. Took a bit to figure out the pattern around a big window but accomplished it.”

L.A. Design Concepts 5 star review on 8th February 2023

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“Diane was my contact at LA Design and she was so helpful and nice. She also did me a favor and added an extra yard as it was the end of the bolt! I couldn't be happier with the service. Thanks, Diane.”

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“It's a cute and nice wallpaper. I'm really glad I took the plunge and ordered it. It arrived earlier than I expected and arrived in solid packaging.”

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“I'm very satisfied with the service I received from LA Design. The price was great (best I could find online), and the service was very attentive. Matt immediately followed up with my order because the wallpaper was on backorder and would take some time to ship). And he also made sure notifying me after the item was shipped ahead of the schedule.”

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“Prompt and courteous service.”

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“Great customer service!”

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“My wallpaper came very quickly...high quality with rich and saturated colors. I could not be happier!”

L.A. Design Concepts 5 star review on 1st February 2023

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“Needed another roll of wallpaper to finish my bathroom, and was able to get it in a few days!”

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L.A. Design Concepts is rated 4.9 based on 901 reviews