L.A. Design Concepts Reviews

4.99 Rating 312 Reviews
100 %
of reviewers recommend L.A. Design Concepts
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
I found LA Design Concepts after the decorator I hired gave me a quote to recover a couch and a loveseat way over the high end of my budget. Matthew found my material for considerably less, but when one if the materials continued to be backordered, he went searching for and sent me numerous samples he thought might work. I put the project on hold for several months, but when I finally found another material, Matthew remembered my situation and within days my new material arrived at a price that even my upholster could not match. So glad that I found an online company with such great customer service.
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Matt was great!
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I have thoroughly enjoyed working with Matthew at LADesign for my wallpaper order. I have never worked with someone any better at customer service than he is. I plan to order more wallpaper in the near future and look forward to working with Matthew again.
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I ADORE LA DESIGN CONCEPTS! Products are spot-on and the variety endless. I phoned with a few concerns. Matthew was a dream....so helpful, knowledgeable, and patient! Kudos to La Design for a perfect shopping online experience!
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Customer service was a priority in my experience from my initial order to the follow up call to see if all arrived as expected and suited my needs.
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Website is easy to use. The selection of products is fabulous! Communication was great, and the shipping was quick! Will definitely make more purchases!!
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Excellent communication and service.
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Very happy with my purchase.
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Fabric was delivered very promptly and my upholstery shop said it was perfect quality. I definitely will use LA Design again!!
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LADC has always helped me acquire the fabrics I want at fair prices
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Dianne and LA Design Concepts is awesome! I did everything by email. She sent samples, I ordered, got a great price and my wallpaper was delivered fast! Great company.
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Order was placed online and within a few days I received my products as expected, perfectly packed and protected! Great first time experience, will order again with LA Design Concepts when needed!
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LA Design Concepts was so easy to work with and their selection is amazing. Highly recommend!!
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Very friendly and fast service. Will order again!
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Great to work with. Dianne kept me updated on my order. Would not hesitate to order from LA Design again!! Thank you for your professionalism! E Neilson
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Matthew was an absolute pleasure to work with! He was friendly and extremely knowledgeable. He immediately knew the paper in which I was interested. It was shipped from London and arrived in two days, which was amazing! I highly recommend LA Design Concepts, and Matthew, for your custom shopping needs.
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My experience with LA Design Concepts was wonderful! Dianne responded quickly to my request for a quote, and followed up after my purchase, always noting she was happy to answer any questions I may have. My wallpaper shipped faster than I thought it would, and is gorgeous. The whole experience was seamless and easy— thank you!
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Great service. Will recommend to others
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Fabulous service! Would highly recommend
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Excellent service with very quick turn around.
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L.A. Design Concepts is rated 4.99 based on 312 reviews