Lakeside Collection Reviews

1.4 Rating 392 Reviews
9 %
of reviewers recommend Lakeside Collection
1.4
Based on 392 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Lakeside Collection 1 star review on 14th December 2022
Anonymous
Lakeside Collection 1 star review on 14th December 2022
Anonymous
Lakeside Collection 5 star review on 18th September 2022
Anonymous
Lakeside Collection 2 star review on 6th September 2022
Anonymous
Lakeside Collection 2 star review on 6th September 2022
Anonymous
Lakeside Collection 2 star review on 31st July 2022
Tanya Dufresne Fierro
Lakeside Collection 1 star review on 8th February 2022
Zack
7
Anonymous
Anonymous  // 01/01/2019
1
Verified Reviewer
Terrible customer service and will not allow you to speak to a supervisor!!! I ordered a Christmas tree on January didn't receive till much later, which was fine since I didn't need till this Christmas. I contacted customer service and after 15 minutes of arguing I was told I could return the defective tree which was to late to purchase a new one since it was already the 12th. of December. My husband could fix but I did want some amount of refund No luck with that. Light strand not working due to cut in wires. Here are the pictures of the defective cords, not to mention dangerous!
Lakeside Collection 1 star review on 14th December 2022 Lakeside Collection 1 star review on 14th December 2022
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Posted 1 year ago
5
Verified Reviewer
I love my little Halloween witch house! It's perfect!
Lakeside Collection 5 star review on 18th September 2022
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Posted 1 year ago
2
Verified Reviewer
No customer service. I ordered the seashell quilt set got purple birds and ugly butterfly 🦋
Lakeside Collection 2 star review on 6th September 2022 Lakeside Collection 2 star review on 6th September 2022
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Posted 1 year ago
2
Tanya Dufresne Fierro
I ordered several outdoor items in my last order. I got 4 hanging globe solar lights that only one worked out of the package. After a month none of them work. The solar dog lawn decoration doesn’t light up & is rusting after only one month. The bird bath bubbler is cheap & only works sometimes. The solar celestial light still lights up but the stand it rests on already snapped. Most items are low quality, arrived non-functional. I’m very disappointed in my last order.
Lakeside Collection 2 star review on 31st July 2022
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Posted 1 year ago
1
Zack
Horrible customer service! I ordered a product and never received it. I eventually found out after multiple phone calls that my order was canceled because they ran out of the product. Never once did someone try to contact me and tell me the order was canceled, no email, no phone call, nothing. The only email I had from them was a confirmation email for the order. I honestly feel like this is a scam. The people I talked to, especially the last one, were extremely rude to me and could barely speak English. Be careful everyone!
Lakeside Collection 1 star review on 8th February 2022
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Posted 2 years ago
1
Verified Reviewer
I bought a hot brush which doesn’t brush through your hair like the advertisement. Also the off button doesn’t work so had a very near disaster after it started burning my dresser
Lakeside Collection 1 star review on 22nd August 2021
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Posted 2 years ago
1
Verified Reviewer
I purchased 2 outside umbrellas. After the second time putting the canopies down on both, the corner ripped. Customer service wants me to pack up both umbrellas and mail them back then they will exchange. It’s a base and huge pole. Finally a supervisor agreed, after I sent pictures, to send the replacement canopies. Well they lied and sent me screws. When I called they have no notes of any prior conversations and the only supervisor is at lunch. The lady didn’t know when she would be back. They claim per policy I have to pack up two outdoor umbrellas with bases and purchase boxes then they will replace. They will not send me a replacement and let me use their boxes to send back.
Lakeside Collection 1 star review on 16th May 2021 Lakeside Collection 1 star review on 16th May 2021 Lakeside Collection 1 star review on 16th May 2021 Lakeside Collection 1 star review on 16th May 2021
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Posted 2 years ago
1
SSR
Placed an order Nov 25th and got an email confirmation then 5 minutes later got another email saying there was an issue with my credit so I called. Got a lady on my phone and told her the email I received and also asked why was I charged $57 when I paid $80.17 and also why was I charged shipping when it is supposed to be free over $75? She said it was a deposit (that's weird) and as far as shipping she had no answer. She cancelled my order and we tried doing it again on the phone and my credit card payment went through. 5 minutes later another email saying before they ship my items they need a bit more info and to call. So I did tonight and the first time it was a foreigner that kept on interrupting me and then hung up on me. Called back got another foreigner who then say please wait and I will transfer you. I get someone start telling her my issue and then she hangs up on me. Third time call back and I get transferred to billing and as she is trying to help me I get disconnected. Fourth time I get an American speaking girl and she was the best and helped every way possible. Her name was Maria. Now Maria gets 5 stars but the rest of the people need to be in the unemployment line and taught proper etiquette and how to speak.
Lakeside Collection 1 star review on 4th December 2020
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Posted 3 years ago
5
Cherri
Reading all the reviews on getting charged 14.95 for membership without asking for it. When I placed order in December the asked me if I was interested and explained what it was . I love it! You registered your claim number and send pictures of receipts of stores you shop at and get 5% back. Minimal I get back was $30 so take away the 1495 monthly membership fee I still make 15 bucks. I have gotten back as much as $100. Just going to Walmart, Aldi’s, Lowe’s, and bed bath and beyond. They have so many stores and grocery store. So worth the time to send .
Lakeside Collection 5 star review on 17th June 2020
Helpful Report
Posted 3 years ago
Lakeside Collection is rated 1.4 based on 392 reviews