“Tasting notes on website are different (bait) to whats actually written on bags...
Tasting notes are somewhat arbitrary thing but this kind of behaviour stinks, wont be back.”
Thanks so much for bringing this admin error to our attention. The tasting notes on the website should have been the ones printed on the label. Apologies for the error.
“Hi all, I have not used Langdons for very long, nor have I purchased a heap of coffee; my last
order was 5kg of green beans. this order like all previous orders arrived very quickly, very well-packed and in excellent condition. Even during Covid, with backlogs of parcels and very circuitous routes, my Coffee arrived reasonably quickly. I like both the service and the coffee. highly recommended John”
“My green beans arrived well packed and delivery was very quick. I have not used Langdon before but will in future. I am an unashamed Coffee Nerd and Langdon have ticked all the boxes for me. Give them a try.”
“I am a home roaster and love the selection and quality of single origin green beans from Langdon. I have tried many of the selections and I have not yet been disappointed! Postage is always quick A very small suggestion: It would be great if you can bring back the cupping scores that have disappeared from your website and would also be useful if you can include the altitude at which the beans are grown as well!”
“Did get my order, however check out and customer service are non existent. Being trying to contact the company to get a tax invoice- messages sent via email keep bouncing, online form not responded too. The email confirming order when you hit "view order" just sends you to a page with only th order number and "thank you".”
Hi Nikki, So sorry to hear about this issue. We were unaware of the issues with bounce backs and the online form. We are currently working on fixing this; so thank you for alerting us. I do apologise for the inconvenience this has caused you. I have also privately emailed you a tax invoice for your records.
Again, our apologies for the issues and inconvenience.
The LCM Team
