Leonard Buildings & Truck Accessories Reviews

4.3 Rating 1,032 Reviews
81 %
of reviewers recommend Leonard Buildings & Truck Accessories
4.3
Based on 1,032 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Leonard Buildings & Truck Accessories Reviews

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous
Anonymous  // 01/01/2019
I came to the old truck master USA store in winter haven Florida. The employee's had informed me they were acquired by Leonard's. The Leonard employee's take pride in their work. Great customer service!! I was happy with the work they did on my truck. I got a bedcover & a spray on bed liner, everything looks perfect highly recommendable.
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Posted 11 months ago
I don't leave too many reviews but Shelly is the best customer service rep that I've worked with! She is all heart and helped me with my shed purchase, delivery and installation and made it a breeze! Definitely recommend going to see her and making your purchase from Leonard!
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Posted 1 year ago
Everyone was friendly and helpful at the Leonard's location in Aiken, South Carolina. I would highly recommend this location. Devin Wilder went out of his way to assist me in ensuring the instillation of my truck cover was to my satisfaction.
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Posted 1 year ago
I would highly recommend Leonard's of Manassas. I have purchased numerous buildings, trailers and truck accessories from them and have always been more than satisfied with their sales and service. Most recently I purchased a bed cover and some floor mats for my new truck and they were able to match me up with exactly what I needed. A happy customer of over 20 years.
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Posted 1 year ago
Went to the High Point store, Joel and Alex set me up perfectly. The top for my Silverado came in earlier than expected, installation went smoothly; could not be happier. My German shepherd and I are now going camping!!!
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Posted 1 year ago
My Leer Cap had a leak at the window. Zach and Bob diagnosed the issue and had not me out of there in an hour. The fiberglass was not shaven down properly when manufactured. These guys are very good and so friendly. Highly recommended !!
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Posted 1 year ago
Very friendly. Easy process and fast service. Plenty of stock to choose from.
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Posted 1 year ago
Everyone was friendly and the technicians did an excellent job of installing my new hitch. They were very creative on how they mounted the 7 pin plug as well. I'm very pleased and appreciate getting good service. Thanks Illiana, please let the technicans know I really appreciate the great job. Take care
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Posted 1 year ago
In marketing material words like tough, durable, etc. are used by many companies. With Leonard products tge are not just words. I recently had an aircraft crash into my fields causing a brush fire. The fire spread, burned around and past my Leonard Shed, with he flames going right up against the shed. After the Fire Department put the fire out, I inspected the shed and there was not a mark on it aside from one piece of insulation that was slightly melted.
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Posted 1 year ago
I bought my truck cap along with weather tech floor mats both front and back, and a rubber mat for my truck bed back in 2017. Recently the light in the Leonard bed cap light quit working. I took it in and they completely rewired the system and now it works perfectly and they didn’t charge me a dime. I will definitely do business with them again.
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Posted 1 year ago
I've purchased WeatherTech matts Leonard in Conway for a couple vehicles in the past. No problems at all. And their prices are a bit better than from WeatherTech's website. Recently, I had a problem. My wife wanted floor matts and seat covers for her new truck. With Covid, supply chain issues, and whatever, I ordered in September to be sure I would have them in time for Christmas. On Christmas morning, my wife was delighted that I listened to something she said. Now, comes the "but". She asked for the "charcoal" colored matts assuming them to be black. That's what the picture shows. That's what WeatherTech themselves say. That's what the last set of matts looked like. They weren't black. They were dark gray. As it turns out, WeatherTech actually has 4 colors: dark gray, light gray, dark brown, and something else that wasn't black. My wife was not happy. "Take them back." Ouch. I would not expect a business to take back a product that was purchased more than 3 months earlier. I was wrong. Two different people I spoke to, on two different occasions said, "No problem, we'll make this right". This is important. It tells me Leonard has a commitment to treat customers properly, even under extraordinary circumstances. They not only took back the seat covers. They helped me find what I think will be more like what my wife wants. Customer service is not all that common these days. But, if you want someone that will go the extra mile to make sure you're satisfied, take your business to Leonard in Conway.
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Posted 1 year ago
My Name is Perry Duff This is about the Leonard in Gastonia N C The Staff is Super I Have Purchase Several Products There Tammi ,David the Whole Staff is Great. Hats Off To You All !!!! Thanks Again
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Posted 1 year ago
Everything was excellent when I purchased two utility trailers from Leonard’s from West Columbia South Carolina
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Posted 1 year ago
I purchased a new truck bed cover in late 2019 for my new Silverado. The customer service was outstanding then in the entire process was painless. I was very satisfied. I returned last week to see about purchasing a couple clips for my bed cover replaced and getting a little weatherstripping replaced. I was ask if I had registered my warranty for the bed cover. I did not remember and likely did not register it. The sales manager quickly looked me up in the system ordered the parts and scheduled me for replacement. The clips were installed the weatherstripping replaced all at no cost. I recommend using Leonards for any truck center services or needs.
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Posted 1 year ago
I very pleased with my new building, an 8X10 lean to that works great with my contemporary home. It was built to my specifications and looks great. I would totally recommend James Reid and his staff. Attention to detail was great and they helped me plan and select the best location on my property. Terry the delivery man was also very professional in his work and placing the building exactly in my chosen position making recommendations I had not not thought off at the time. Thank you James and John. Vivian
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Posted 1 year ago
I purchased a Blue OX baseplate and electrical wiring to tow my truck behind our motorhome from Leonard/Gaston Auto Glass in Gastonia. They did a great job installing everything. I took a trip this past week, towing my truck behind the motorhome, and it worked perfectly. While we were traveling, a rock hit my motorhome windshield. I called the claim service phone number at my insurance company. They said I could use the glass company of my choice to do the repair. I chose Leonard/Gaston Auto Glass in Gastonia. They came out to my house the same day. They did a wonderful job. They were very courteous. They explained everything to me. They billed my insurance company direct, and it did not cost me anything for the windshield repair. I will use them again when needed. Thank you and your team for taking care of my towing and glass needs.
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Posted 1 year ago
In my visit to Leonard in Burlington NC my experience was extremely good. The technician Michael Marshall was friendly, polite, and very professional. I was at the store for less than 45 minutes and on my way. Thank you Leonard and Michael !!
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Posted 1 year ago
The manager Scott, Jose and all the staff at the Wilmington NC location were amazing. They were so helpful and professional. They were polite and answered all questions I had regarding Undercover brand Tonneau cover for my truck. I would recommend them for all accessory sales, service and repairs. Truly the best!!!
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Posted 1 year ago
The one we bought on rent to own we bought in Raleigh NC. It was considered used because it was a display model used at the fairgrounds. It was wired for electric and had a workbench and loft area. We enjoyed this a paid it off and sold it to our neighbor when we moved from Raleigh. As soon as we get approval from our landlord we will be dealing with Leonard again.
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Posted 1 year ago
My company bought a camper shell for our work truck from the Garner store. Shelly and the staff in Garner were great to work with. Highly recommend them for your truck and trailer needs.
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Posted 1 year ago
Leonard Buildings & Truck Accessories is rated 4.3 based on 1,032 reviews