Leons Furniture Reviews

2.3 Rating 271 Reviews
B-
Happiness Grade

Leons Furniture have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

B

Price - Excellent

78.95%
Industry Average
Great price for the leather sofa I purchased. The delivery went smoothly and the guys were friendly and efficient. I will order more from them in the future
- Pat
Customer service very good I bought 3 appliances but they will not be delivered for 6 weeks which is fine with me the price of appliances was very good I am very pleased with the prices thank you
- Anonymous
Bought a sofa and recliner chair at Leons 1755 Ellice Avenue Winnipeg yesterday. The sofa was a managers special and last one. Got more off than the stated price. Was very happy. The salesperson T. Liang was very helpful and knowlegable. Supposed to be delivered on Tuesday. Hopefully this furniture will last. My order # is08112WPQWZG. Giving this review in hopes of winning my purchase. Thanks for the chance.
- June S.
A-

Delivery - Fast

85.71%
Industry Average
Nice clean place to shop. Bought my 2 double bed and mattresses today. Prices are reasonable, got employe discount.Alex Lypovenko (sales associate) from 13730-140 th street NW store was very friendly and helpful. He showed us what we were looking for and also told us about the mattress He also told us when to expect delivery etc .He is a very professional sales guy and we are happy that he was there to help us Thank you
- Anonymous
He was really helpful and went beyond my expectation to facilitate the delivery and set up.
- Monika Birk
The delivery guys who brought our sofa in through a tight space were absolutely professional and so polite.They did everything to make it happen.We had another crew that came prior and just said it couldn’t be done.Guess they didn’t feel like working.
- Michael Dorosh
F

Refunds - Difficult

31.58%
Industry Average
we do not want refund only exchange to smaller size to fit in our place.
- Seyed
Refund was a nightmare. Cancelled order before delivery and still they have not processed my $ return, 12 days later. Was told "we have other priorities". Be very cautious and get everything in writing. And follow up.
- Anonymous
now mid Feb! My husband has been living out of boxes! I have been asked twice now if I want a full refund which tells me they aren’t happy with what they sold them to me for! No I don’t want a refund bc I will never get this deal again ….
- Lina
81.74%
Industry Average
Helpful caring customer service by Renee in Cornwall, ON. Helped my hubby find the best chair for his needs and satisfied my picky tastes.
- Kelly Drew Cabana
Very happy with William and Julia’s service. 😊
- Sarah Fanning
I buy the matress from leçons and the sales help me and is very Nice choice , thanks a lot Slimane for your service and.... Samuel
- Samuel