“Absolute garbage product. Battery discharges immediately. Tires do not hold air and require constant re-inflation. Went to Levy store in NYC to ask for help 3x and they report that "everything is fine." The product is useless because range is limited to less than 1 mile.”
“I’ve enjoyed the scooter when the tires don’t pop............the tube rubs on the tire if it’s not pumped up to 35 PSI, which my technician says is where it should be. Levy says 25 PSI. I have burned through 2 tires in a month and it costs $50 plus I have to provide the tube for my technician to change it.
Secondly, the battery life diminishes w every charge and eventhough it shows 3 bars of remaining power out of 4, I can’t really get it to go over 10-12 mph.
Any moderate incline I actually have to push myself. Thirdly, I referred a friend who bought one and I have yet to receive my $25 referral fee (going on 3-4 mos now).
I would highly recommend researching other scooters before buying this one. If you do buy this one, order a bunch of tubes for the tires and another battery. You will definitely need them!”
“Scooter works well and provides a nice ride, although sometimes there is slight wobbling. Ease of Operation and maneuverability is very good. Levy offers very good customer service, is understanding and readily addresses customer’s concerns. Levy stands behind their products, their warranties and do not hesitate to provide repairs, if necessary.”
“Loving my scooter! My only complaint is lack of torque on hills. My old scooter which was plaqued with other problems did not have this issue. I go over the Brooklyn bridge every day and it does slow down quite a lot on the up hill. But I can live with that. Love everything else.”
“Scooter is high quality build battery lasts longer than 2 years before it needs to be replaced. I suppose this is true for many electric bikes and scooters but given how small these are I think the high number of cycles causes them to wear quicker than what people get out of a larger EV. luckily can replacement them easily (as long as they have them in stock).”
“Upon receiving the Levy Plus, the battery wouldn't charge - needed to go downtown to have them check it out and the result was a faulty charger. Next - the rear tire wouldn't retain air and was flat. I had the scooter for approximately 6 weeks and rode it less than a dozen times. During the 2 week window when it was working I found the overall performance disappointing. Inclines, not hills , were a challenge and the battery would only last 7-8 miles with a full charge. To add insult to injury - I had to pay a 20% re-stocking fee as well as the expense of fixing the tire that was obviously faulty from the onset. I understand charging a restocking fee if the scooter was working and I simply decided I didn't want it.
This, however, was an issue of a warranty of merchantability.
Two adages I usually follow when making purchases are: You get what you pay for & Cheap is expensive, Levy Scooters is the exactly the reason I follow those adages. Do yourself a favor and invest in a quality scooter - this is not it.”
“Swappable battery is a very unique and interesting design but it comes with trade offs. I live in queens and the streets out here has made this thing take a beating over the last year. Battery nearly fell out the scooter once from all the bumps and pot holes. The connection pins on the battery wore down after about a year and needed to get them replaced with a newer stronger version. Luckily it was pretty easy for us to have it down at their shop down town.”
“Well designed and thought-out for a $700 scooter. Good blend of speed and battery life, although there are times on the straights I wish it would get above 20 mph. that being said, I feel safe on this compared to others that I've tried in the past so would recommend for beginners all the way to advanced riders using this every day.”
“Help. This was bought for my grandson as a Xmas gift. I haven’t opened the box. I need to transfer the registration and Mulberry to his name. How do I do that? I want to contact you—- how do I do that? There is no contact info anywhere?”
“Not the best experience. When I pulled out the battery the first time, the Battery compartment clip broke off. It's a 5 dollar part on their website but it's not covered under the warranty. Very disappointing for a 500 dollar scooter. Also, when the scooter is folded it takes multiple times for the handle to catch on the rear fender. Finally, where it hinges in the front, it takes multiple attempt's to close and latch the handle assembly so its secure. Wouldn't buy again”