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Lexham Insurance Reviews

4.3 Rating 4,234 Reviews
86 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bahram Michael
Verified Buyer
“It’s very good”
Helpful Report
Posted 3 weeks ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 3 weeks ago
Sharon Humphrey
Verified Buyer
“Completed documents and confirmation quickly but when I had to be proactive about confirming receipt of my Proof of NCD by email as when I rang I was on hold for over 20 minutes. I hope this won't be the case if I need to speak to an agent when I really need to following at accident 😱”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 weeks ago
Stephen Jordan
Verified Buyer
“Lexham have provided good insurance cover for my Moto Guzzi Stelvio at a reasonable price. The excess cost is high but as I do not expect to make a claim this is not an issue. The online process was simple and easy to manage.”
Lexham Insurance 5 star review on 25th March 2024
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Joao Victor De Andrade E Silva
Verified Buyer
“Really good company”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Kerry Jenkins
Verified Buyer
“By far the most competitive price I found”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Mihir Vyas
Verified Buyer
“Need to improve the prices ,,, they should be reasonable”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
Benjamin Caulton
Verified Buyer
“Absolute thieves. Took them 6 months to settle a simple claim, sent me to a hire and repair company that under paid me and left me with a written off vehicle. Then demand money in ridiculous amounts for a period of time that the vehicle was written off. I’d highly advise to avoid this company. After all the stress and anxiety this company put me through I’d highly recommend to use anyone else. Not happy at all”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
Juice Hainsworth
Verified Buyer
“Got an excellent quote dead easy to set up im happy”
Helpful Report
Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Anonymous
Verified Buyer
“Great online service just very difficult to speak to anyone at renewal time etc”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 weeks ago
Terry Holland
Verified Buyer
“Every thing is good only just now and again would be nice to speak to a human being.”
Helpful Report
Posted 3 weeks ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance
Posted 3 weeks ago
Carlos Lourenco
Verified Buyer
“Very helpful”
Helpful Report
Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Renato Silva De Oliveira
Verified Buyer
“Very good Company”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Sami Beuranane
Verified Buyer
“I am happy with insurance and looking forward for better deals”
Helpful Report
Posted 3 weeks ago
Paul Hughes
Verified Buyer
“Very expensive but ok service not bad”
Helpful Report
Posted 3 weeks ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 3 weeks ago
Vatsal Patel
Verified Buyer
“Good service, helpful nature and too much support for customer”
Helpful Report
Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Ashley Jesson
Verified Buyer
“The best insurance company that I've been with so far”
Helpful Report
Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Anonymous
Verified Buyer
“Found the process of finding insurance good all seems to be good price ok even though not got the best history wit claims points Monthly Apr on steep side Not made any claims so don't know that side but so far all good”
Helpful Report
Posted 3 weeks ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 3 weeks ago
Ivaylo Stoykov
Verified Buyer
“Excellent”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Anonymous
Verified Buyer
“I’m liking it”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
Natanael De Araujo Silva
Verified Buyer
“Great service and work done successfully”
Helpful Report
Posted 3 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 weeks ago
Lexham Insurance is rated 4.3 based on 4,234 reviews
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