Lexham Insurance Reviews

4.3 Rating 4,218 Reviews
86 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,218 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Found the process of finding insurance good all seems to be good price ok even though not got the best history wit claims points Monthly Apr on steep side Not made any claims so don't know that side but so far all good
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Posted 3 days ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 3 days ago
Excellent
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Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
I’m liking it
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Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Great service and work done successfully
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
I like safe and good and affordable. but you didn't send my policy
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Posted 3 days ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 3 days ago
Good assistance
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Easy fast and professional
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
The quote from Lexham for our motorhome insurance was extremely competitive and as newbies to this company we didn’t quite know what to expect. However we have since been very impressed with the excellent customer service we received when we realised we had underestimated our no claims history. The policy had been paid for and was in force but Lexham refunded the difference in premium without any deductions and very quickly. Very impressed so far.
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Posted 3 days ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!
Posted 3 days ago
Very satisfied thanks
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Very good, we serve and too fast, excellent
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
J'aimerais bien. Avoir récupéré mon argent jusqu'à maintenant j'ai rien reçu sur ma carte banquière merci et excellente journée
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Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
very good insurance company
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Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
You're company is bogus! You're not open until 7pm like you advertise, you're not open for calls on Saturday like you state on your site and I've been requesting a callback for a week now because you've wrongly charged me and you won't answer my calls and I've had no response!!! Absolute con artists!
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Posted 5 days ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 days ago
Never seem to answer the phone. On hold every time for ages. I gave up. I did their Portal, but that has problems, every time I try to log in it asks to set up the portal!!
Helpful Report
Posted 5 days ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 days ago
Very disappointed. Made me wait on the call for 10 minutes and then acted like I would get a quote but didn’t give me one. impossible to get a quote even with no accidents and a secure job. Very bad
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Posted 1 week ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 days ago
Não entendo porque o segura vai se o pagamento está em dia, fica vermelho e não posso sair com a moto
Helpful Report
Posted 1 week ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 1 week ago
Be careful when taking Lexham insurance, a car hit my motorcycle, it ended up with my motorcycle, it was a total loss and they didn't activate the insurance when I needed it, I was screwed, the last and only time with you, if your vehicle needs to be activated you will be left in the loss, I know, choose another insurance company.
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Posted 1 week ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 week ago
Happy with pricing of my renewal but due to being unable to contact them and change payment dates and other bits was unable to do monthly installments
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Posted 2 weeks ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 2 weeks ago
Online quote quick and easy and good price
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Posted 2 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 2 weeks ago
Good service from the people on the end of the phone👌👌
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Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Lexham Insurance is rated 4.3 based on 4,218 reviews