Lexham Insurance Reviews

4.3 Rating 4,235 Reviews
86 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,235 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Very quick response, easy to handle, not the cheapest but without any issues in process. I recommend.
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Posted 8 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 8 months ago
It’s a good insurance company if you pay annually and they aren’t annoying like the rest
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Posted 8 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 8 months ago
The insurance price is competitive but still for the value and service it offers is expensive. I did not even receive the documents by post, I was given a link where I could download them all, so this saving by Lexham should translate into lower prices for it's customers. Other than that, I don't have more feedback, I have not made any claims but I have heard is difficult to do so as Lexham sometimes make things impossible for customers. Finally, the excess figures are quite high which is not very attractive but the overall quote was still slightly lower than others
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Posted 9 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 9 months ago
Excellent service
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Posted 9 months ago
I have found Lexham to be very helpful. They are one of the more affordable insurance providers for electric vehicles. I have had two years of insurance for my NIU electric moped with Lexham now. My premiums have also been going down rather than up. Often as you gain no-claims the base cost goes up so you don't feel like you're getting anywhere. Lexham does seem to reward no-claims well.
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Posted 9 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 9 months ago
Very easy to access and great prices
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Posted 9 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 9 months ago
the best insurer
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Posted 9 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 9 months ago
The broker I spoke to was friendly,helpfully and explained any questions I had clearly..I would recommend my fellow campervan mates to lexham
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Posted 9 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 9 months ago
Great insurance!
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Posted 9 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 9 months ago
For the moment I can only review with 4/5 stars, given that as yet I have only called customer service for a quote and later to change my personal details. In those 2 experiences , nothing was wrong and the staff was very patient and helpful.
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Posted 9 months ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 9 months ago
Best insurance company I've had so far. And I've had a few. Went to renew my insurance with devitt insurance and they tried to double my quote for my bike. . Even though I've no claim bonuses etc it didn't make sense to me. So rang lexham insurance and they offered me not only cheaper than what devitt tried to charge me for renewal but even cheaper than my last year's insurance with devitt. . Because like I said I've no claims on my insurance and 5 years no claims bonuses so it shouldn't be going up , should be going down. !! Lexham insurance were very fast and friendly and very affordable! Will definitely be using them for the foreseeable future. And definitely recommended
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Posted 9 months ago
Thank you for taking the time to leave us a great review! We really appreciate it.
Posted 9 months ago
Cheapest insurance for my campervan I could find. Very pleased. Does take a while to get through on the phone though.
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Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Waiting times to speak to an advisor on the phone is ridiculous. Tired 3 times waited 40min each time when I got through every helpful however had to still keep putting me on hold to find out information.
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Posted 10 months ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 10 months ago
You really should have 5 stars but ...... On the 17th of May you received my payment for insurance for this year. BUT today the Renewals team warned I was no longer insured.
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Posted 10 months ago
Cheers for taking the time to leave us important feedback, and for the positive review! If you require further assistance can you please email enquiries@lexhaminsurance.co.uk with details of the issue you have encountered along with your full name, date of birth and vehicle registration number and a member of the team will be able to help you.
Posted 10 months ago
Being on the phone for an hour in a queue, which was answered four times by people who could not help me was infuriating. Amanda started a quote for me and suggested I put a message on line so I could have a call back once I had the requested information. The call back method was very effective, Tracey was excellent and sorted everything, an excellent representative for the company.
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Posted 10 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 10 months ago
Superb service and faster
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Posted 10 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 10 months ago
The person from Lexham was very helpful with sorting my insurance out for my motorhome and the price was very competitive
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Posted 11 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 11 months ago
Insurance sorted and set up online with no problems or aggravation at all.
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Posted 11 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 11 months ago
Ferrugem@1908
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Posted 11 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 11 months ago
Gosto do trabalho Lexham Insurance
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Posted 1 year ago
Thanks for leaving us a review!
Posted 11 months ago
Lexham Insurance is rated 4.3 based on 4,235 reviews