Lights.com Reviews

4.8 Rating 3,840 Reviews
99 %
of reviewers recommend Lights.com
4.8
Based on 3,840 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Lights.com Reviews

About Lights.com:

Creating the perfect home is hard work; finding the perfect lighting should be easy. With a curated selection of elegant designs, carefully considered details, and a variety of contemporary, versatile finishes, Lights.com makes it simple and affordable to bring your dream home to life.

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

1202 Ave. J Floor 2
Brooklyn
11230

The candles are very pretty. I only wish they were just a little brighter.
Helpful Report
Posted 6 years ago
Love my little LEd tree! I didn’t realize how Small it was but that’s my fault for Not looking more closely at the dimensions. Overlall very happy !
Helpful Report
Posted 6 years ago
Just opened the box today. I love the window candles that I bought. However, 3 out of the 8 candles do not work. It may just be the batteries. However, I don't have time right now to go out and buy fresh batteries in order to find out if that is the problem. Once I get some new batteries, I'll test the candles and let you know if they work or need to be returned. Thanks!
Helpful Report
Posted 6 years ago
Although the wax finish on the candles was beautiful, I had to return some of them because the color wasn't what I expected based on the description. Customer service rep was helpful and efficient, explained how to interpret the kelvin number, and gracefully accepted my suggestion to post a chart along with the k-ratings. Will be ordering another product.
Helpful Report
Posted 6 years ago
We recently purchased lights from lights.com. We are very happy with our purchase and we will purchase lights in the future from this site. Items were shipped in a timely manner and the lights are quality. All for a very reasonable price.
Helpful Report
Posted 6 years ago
Please send 10% discount. I need to order more asap
Helpful Report
Posted 6 years ago
We loved the lights, they were just perfect for our prom, but they came with a burned out light on all four strands. I need to know how to order replacements and if the four that never worked with be replaced. Would have been a 5 star if it hadn't been for that!
Helpful Report
Posted 7 years ago
The product is very good, but having no instruction anywhere in-on or otherwise any where in the box was aggravating .
Helpful Report
Posted 7 years ago
The six hour timer didn't work which was disappointing because now I have to physically turn it on and off. Other than that, I do like it. Also wish you had replacement bulbs available should the need arise.
Helpful Report
Posted 7 years ago
I love your candles but had to cancel my order and did so by email last week. Will you please confirm.
Helpful Report
Posted 7 years ago
Love the lights ordered 11 strings of the cool white and 11 strings of the multi colored easy to install look great love how quick they flash and the variety of different sequences. only issue was I had 1 string of each that did not light completely looked like they were not getting enough voltage changed the power source and no change,
Helpful Report
Posted 7 years ago
Love my new pendant light. It's the perfect finishing touch for my newly renovated kitchen. The only reason I'm giving it a 4 star is I received the shipping notice the day after I received the package.
Helpful Report
Posted 7 years ago
Ordered 200 lights for an outdoor party and they looked great. Six did not work but the others looked fantastic and our guests loved the look.
Helpful Report
Posted 7 years ago
The customer service was good when I called to inform them that 2 out of three oAngelsI I ordered would not Light up and they promptly offered replacements. I surely hope that the replacements work properly as they are gifts I ordered to give stay specific time during a Spiritual retreat that ends in a week! The actual Angel product is really Beautiful!
Helpful Report
Posted 7 years ago
The lights I ordered were just as I expected and such a great deal. My only confusion was that it shipped through Amazon even though I ordered through lights.com and the shipping notifications seemed a little behind (it arrived the day I got notification it shipped); but that was more a pleasant surprise.
Helpful Report
Posted 7 years ago
I didnt get an email that my merchandise had shipped. Also my order came in 3 different boxes and it could of been shipped in one.
Helpful Report
Posted 7 years ago
Everything went well.
Helpful Report
Posted 7 years ago
I love the string lights that I ordered. The only thing that I was disappointed about was that I did not see a response to a question that I asked. I mentioned that when I received the lights and read the tag attached to string, I saw that the tag said for indoor use only. The order site stated that the lights were suitable for indoor and outdoor use. I originally intended to light up a dark path in my garden with several strings. I decided to buy two large lanterns and filled them each with two strings of lights. This looks very nice and lights up the dark area. I was planning to use the other string on my patio. So will they last hung on the outdoor patio? Thanks!
Helpful Report
Posted 7 years ago
I would have liked to get email updates when the order is processed and pulled. I only received an email when the order shipped.
Helpful Report
Posted 7 years ago
Great services, Great products !
Helpful Report
Posted 7 years ago
Lights.com is rated 4.8 based on 3,840 reviews