“I have been a member at Lindora off and on for 20 years. Right before COVID began, I paid for a bunch of booster shots. Once COVID hit, I stopped going anywhere that was not necessary. My daughter has heart and respiratory issues that I was very concerned about. I continued my monthly membership, intending to return once COVID was less of a concern. Lindora contacted me to let me know that my boosters (that I paid for) would expire 1 year after purchase. I asked for an extension due to COVID and my families health concerns. They did not respond directly but asked the office manager to and only extended it 2 months, which meant that I would lose many boosters even if I came in the maximum times each week. I am shocked that it is even legal to say that a booster that I paid for expires and even though I am paying a monthly membership, I may no longer get the booster I paid for. I was then told by an employee that I needed to continue my $109 a month membership in order to come in for the boosters (even though that is not the case if your physical is current). Lindora is not concerned about their members or responsive to them and certainly has no flexibility with regard to the pandemic that we have all been dealing with. Lindora has lost my business for good.”
“They will not honor stay at home for seniors over 65 in San Bernardino county. They will charge 99.00 and not extend contract and require me to go in.”
