“There is no contact. Cancelled holiday come and gone and no contact or refund. Website states a 'credit note' will be issued but what happens if your chosen replacment holiday wont be flying from Liverpool. Dont pre-book otherwise you will lose money is what your advising!!!!!”
“I have not been able to use the Carparking facilities yet but can rate the no quibble rearranging of my carparking reservation due to Corvid-19 - thank you- I am hoping to rebook soon”
“We were still charged for parking even though we are all in lockdown I think you should have sent out a message to let everyone know exactly How to apply for a refund or even a way to change to a later date
Very disappointed”
“Excellent service. Contacted customer service due to being stuck in Spain and arrange for family member to collect car. Very helpful. Only criticism I have is that they do not offer yearly charges as I use the car park at least once a month with no loyalty rewards”
“Excellent help when we arrived home six hours late having been diverted to Birmingham. My mistake in hitting the three key rather than four, in our car registration number was very sympathetically dealt with by the gentleman in the office. All this made a very long and stressful journey home much easier.”
“The only problem that I encountered was the signs fof the exit were not clear. Road markings need repainting and signs erecting for the exit. Apart from that, excellent.”
“I have parked my car at Liverpool Airport long stay car park a number of times. Never struggled to find a space and just a short walk to the terminal. Always competitively priced, 5 star service. Highly recommended. Des Nellany”
