“Have used the multi-storey before but this was my first experience of the long stay car park. There were lots of spaces available and the walk to the terminal was short and well signed. Trolleys were available for use in the car park. I will be using the long stay in future and saving some money.”
“I booked my stay as usual entering my arrival and departure dates and times, as usual. However on putting my ticket in on leaving it said I was £15 short. It transpired that the booking was from 00.00hrs on the departure day. Not the time I had put in. I believe this is a new ploy on your part which I had not picked up on when booking.
My booking ref. was 01233992 costing £47.99 and to pay an extra £15 was annoying to say the least. This for a 1 week stay!”