“It didn't actually make me happy at all. It's a car park.
Furthermore, when I dropped somebody off the other day in the very short stay / drop off car park, despite having dropped my £2 into the hopper (which is a travesty by the way as there are no other drop off areas and I resent having to pay at all for this) the barrier would not lift. Not what one needs first thing in the morning, especially when there are several impatient taxi drivers behind.”
Hi, we have a free drop off area called Drop off 2. If you take a right at the roundabout and follow the signs you are eligible for 20 minutes of free parking with just a short walk to the terminal.
“They get 3/5 for being able to tarmac a flat area of ground and paint some lines on it, however not providing anywhere to pick up passengers, even after having paid for the parking, is pretty poor. There's no cover on the walk to the car park, so everyone is at the mercy of the weather. And let's not get into how ridiculous it is to charge a drop-off fee, which is like Tesco charging £2 to use a shopping basket. Liverpool could be a perfectly nice airport but for all the money-grubbing.”
Hi, thank you for your feedback. We have a cover on our fast track parking product which also leads to a designated entrance. We also have a free drop off area called 'Drop off 2' which is located a short distance from the terminal.
“Hey guys, why is it once I pay for fast track via I can not get any print of conformation for it... Really annoying, if it's there it's hard to find, perhaps a separate email confirmation would be nice”
Hi, our apologies with this. It has been a glitch in the system and we are working on a resolution. If this happens again in the future, please email firstname.lastname@example.org and the fast track voucher will be issued.
“No parent and child parking obvious, but not a big objection. The larger issue was the unavailability of luggage trolleys in the remote carparks or signage as to where the trolleys would be. Two cases, a baby in a pram, car seat and carry on luggage made the lack of a trolley a huge family unfriendly issue.”
“We have used LJL airport quite regularly and generally rated it well as a basic, easy to use airport. This we month had occasion to drop off some of our family on 4th Aug and a week later to park before our flight on 11th Aug and I have two comments.
Firstly you should be aware how intensely irritating it is to have to pay £2 to stop for a few seconds to drop off your customers.
Secondly I booked a place in the Premium car park. Whether Premium is a fair description is a matter of opinion but I was certainly expecting something better than the multi-storey we normally use. The Premium car park is further to get to, it is open-air rather than under cover and it is further from the terminal.
It most certainly less convenient than the multi-storey and I was left with a strong feeling of having been ripped off by paying a premium for a lesser service.”
“when I arrived and drove towards the barrier, my registration was not read by the machine, although I had pre-booked. i had to call the helpline. this was sorted straight away. and the rest of the stay went smoothly.”
“Using the multi-storey car park at Liverpool John Lennon Airport is a relatively easy and straitforward process. The entrance for larger cars is quite tight due to the kerb positioning, and the individual car parking bays are adequate if other users park correctly.
Leaving the car park is an easy operation.”
“Great location with easy access to departures.However I booked online and the automatic barrier did not rise on arrival or departure without summoning help via the intercom.This caused a delay but the operator was most helpful.All in all a good experience.I was concerned this may cause a problem if there was a queue of cars waiting to enter or exit.”
“We pre-booked a place then, at the last minute we had to change cars. I updated the new number plate on the website, all fine.
Auto barrier wouldn't let us in or out, on both occasions I had to press the assistant bell to speak to a human. But all ended well.
TOO EXPENSIVE!!! But that goes without saying doesn't it?”
“We think the toilets need renewing they hardly flush !
And the actual rooms are dirty and shabby!
And need painting !
We have travelled a lot in Europe and they don't reach the same standards
Which is nt good enough for the U K is it?
Thanks for asking”