“litter everywhere . free drop off car park a shambles more potholes than on the moon . dont think its seen a roadsweeper since noahs ark was built.
car park directions totally dark particularly informing of PENALTIES of stopping in designated areas . must be one of the untidiest airports in uk”
“Signage could have been better lit as we arrived in the dark. When we did park it was close to terminal and all went well. More lighting please as it needs to be easy to find when not visited before, but this aside I would use again.”
“The airport is great and easy to use.
The only let down is the car parking staff / online services. I had to email over 10 times and called twice (hung up on once!) to amend a booking. I feel a few customer service courses could help”
“We always use the multi-storey carpark and the process is so easy. Number plate recognition is always prompt and access is instant. There is always plenty of room to park, the lifts are efficient and so you are out of the park and into the terminal building with no hassle. I have recommended other people to use the multi-storey. A 5 star service!”
“My 8-year-old son broke his arm a couple of days before our flight. Spoke to Flybe who were very understanding and gave us credit for the flights. I also got a refund from our hotel who also understood the situation. Unfortunately, Liverpool Airport Car Parking were not as understanding and refused to give us credit. It would be nice for someone to actually have some compassion and provide a good customer experience.”
“fuss free,just pull up to the barrier wait for your ticket and park the car.walking distance from the airport.same fuss free on the way out,just put your ticket in the machine and away you go.only downside is that the price has increased quite a bit.”