Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 978 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 978 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Loc-Box Self Storage 5 star review on 29th January 2017

Ms Ritchie

Anonymous

Anonymous // 01/01/2019

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“I highly recommend using lockbox to store your belongings, the premises are extremely secure and you can access your belongings 24/7, the staff are friendly and helpful and will quickly answer any questions you may have.”

Helpful Report

“Honestly couldn’t recommend this business enough! From start to finish, it was so easy, they were incredibly quick at providing keys. The lockers facilities were brilliant; we could drive straight up to the front door. Then checkout was very easy and self-serve. Refund of our unused days happened first thing the following day. Everything ran like clockwork!”

Helpful Report

“I used Loc-Box Daventry for just over 6 months. Right from the start, all the staff I spoke to were so incredibly friendly and helpful. I cannot thank them enough for accommadating my situation. My son also noted how helpful they were when he had a problem with access at the gate. Thank you and I would not hesitate to use Loc-Box again.”

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“Perfect in every way”

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“Amazing prompt and efficient service. Readily available on the phone and email. I can’t recommend them enough. Fantastic !”

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“I would highly recommend, I used loc-box Grantham for when I moved and the team were extremely helpful everything was clean and secure. Thank you again.”

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“Very helpful, professional, easy to get hold of a real person to speak to. Easy to use and good access. Thank you all”

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“Great service. Good sized storage unit. I had a very smooth transition from start to finish. Staff is very helpful. I would most definitely use this service again.”

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“Very helpful and friendly company, super responsive and sorted us out quite last minute for a unit. Highly recommend. Thank you!”

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“Very friendly staff. Easy to use.”

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“Very responsive team”

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“We used Loc-Box Storage in Whittlesey for 10 months. Their customer service team were brilliant. Everything was explained very clearly and confirmed in an email. The team were friendly, helpful and extremely professional. Nothing was too much trouble. It was very easy to access the unit and the price was very competitive. The unit was very clean and water tight. We felt everything was safe and very secure. Our refund was quick and we received a nice email thanking us for our custom. Highly recommend and if needed would use them again without hesitation.”

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“Most impressed when you always informed me when I did not lock up properly, would definitely go with you again, if ever the case happened, many thanks for everything”

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“Excellent customer service Clean big containers easy to access Very pleased I chose loc-box for my storage . I would definitely use again and recommend for anyone looking for storage .”

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“Excellent service”

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“Great company, competitive prices and good communication skills. Clean storage units at competitive prices - would highly recommend.”

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“Would definitely recommend, efficient and friendly staff, clean storage units. Better than others that I have used in the past. Good value for money.”

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“Easy to access and site was clean and tidy on all visits. Would recommend”

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“Great service very accessible and easy to do business with, service was A*, massive storage space for very reasonable price, was perfect while we moved out of one house and had to keep furniture from house until we could move into new place”

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“Scoring 3 out of 5 due to the fact everything we stored at the back on the container had serious condensation on in and a lot of our boxes got wet and therefore had mould growing on them which isn’t ideal when your using it for a long period of time. You might want to install more ventilation in your containers? Apart from that though the customer experience was really good, easy to book, customer service was available when you needed it and also really easy to use. You can just come and go when you please which is great.”

Helpful Report

Thank you for your review Mr Perkins and for your kind words regarding the positive customer experience and service you received. We are sorry that you had a problem with condensation. Our Loc-Boxes are always carefully checked prior to occupancy to ensure they are clean and dry and we advise our customers to only store dry goods and to pay particular attention to drain down and dry any fridges, freezers, washing machines and tumble driers. Moisture can be introduced to a Loc-Box in this way. If you would like to discuss this further with us please don't hesitate to call the team, we are available 8am to 6.30pm 7 days per week.

Loc-Box Self Storage is rated 4.9 based on 978 reviews