Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 980 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 980 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Loc-Box Self Storage 5 star review on 29th January 2017

Ms Ritchie

Anonymous

Anonymous // 01/01/2019

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“Great service very accessible and easy to do business with, service was A*, massive storage space for very reasonable price, was perfect while we moved out of one house and had to keep furniture from house until we could move into new place”

Helpful Report

“Scoring 3 out of 5 due to the fact everything we stored at the back on the container had serious condensation on in and a lot of our boxes got wet and therefore had mould growing on them which isn’t ideal when your using it for a long period of time. You might want to install more ventilation in your containers? Apart from that though the customer experience was really good, easy to book, customer service was available when you needed it and also really easy to use. You can just come and go when you please which is great.”

Helpful Report

Thank you for your review Mr Perkins and for your kind words regarding the positive customer experience and service you received. We are sorry that you had a problem with condensation. Our Loc-Boxes are always carefully checked prior to occupancy to ensure they are clean and dry and we advise our customers to only store dry goods and to pay particular attention to drain down and dry any fridges, freezers, washing machines and tumble driers. Moisture can be introduced to a Loc-Box in this way. If you would like to discuss this further with us please don't hesitate to call the team, we are available 8am to 6.30pm 7 days per week.

“Excellent efficient service. Have used loc box a couple of times and would highly recommend them.”

Helpful Report

“I used Loc-Box self-storage for over 6 months after a house move and whilst waiting for my new house. I had a couple of issues locking the storage box, but on both occasions, I contacted the out of hours phone number and they supported me with this, and they even came out the following day to check that the lock was not faulty. Collection and return of the key was very simple. I returned the key and was refunded the outstanding money (I paid for a whole month but gave the key back early). I would definitely recommend to others and if I ever needed storage again I would not hesitate using Loc-Box again. Thank you”

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“They did exactly what they said. Access was simple. Very pleased .”

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“Staff very helpful and great storage, dry and clean.”

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“Quick, simple and very very handy. Made moving house much simpler. I will recommend Loc-Box to everyone...”

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“Brand new storage units, very clean, very accessible without restrictions on timings of visits. The team were very responsive to emails and telephone calls. Overall it made having to move everything out of house into storage for several months a far better experience than we envisioned.”

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“Amazing Service”

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“Awesome lock up and great staff help you through the process of setting up storage. After that it’s easy access and facilities. Thanks again. Andy.”

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“Absolutely no bother from start to finish. Excellent service throughout. Would recommend to family and friends.”

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“Polite efficient service and good value. Storage was clean and well ventilated and stored all our furniture safely over a very hot summer and very cold winter.”

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“Loc-Box is a very efficient business with clean and easily accessible storage sites and containers. I have no hesitation recommending Loc-Box and will use them again when I have storage needs.”

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“Easy to use and efficient admin”

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“Great service. The container is secure. Over the 2+ years, we had it, they were very good with communication, polite and professional. Would recommend.”

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“Very helpful staff, being 24/7 was very helpful and the unit very clean and dry.”

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“Great service thank you. Help always at hand and easy to access.”

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“It was a little expensive , but the convenient access was a super bonus”

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“Great price, simple and easy to use. No fuss, someone was on hand to talk me through issues anytime I called the support line.”

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“5* Speedy and friendly service. Had to book two containers for a house move at short notice. Spoke to a lovely lady on the phone that managed to get me two containers next to each other and I had access very quickly. They allow 24-hour access via a key fob which allowed me to make multiple trips during the day and night time. Clean and well-lit all around the site. Would definitely recommend. Thank you.”

Helpful Report

Loc-Box Self Storage is rated 4.9 based on 980 reviews