love2shop Reviews

1.5 Rating 32 Reviews
13 %
of reviewers recommend love2shop

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Would never use these again...got a gift card with fifty pounds and tried to transfer it to a B and Q eCard....apparently I logged onto the wrong site and ended up losing the lot even though I followed the instructions on the web site...and they want me to pay to receive a replacement card....no thank you and I have instructed friends and family to never buy one again.
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Posted 2 days ago
What a disaster of a gift to give someone. Please don't give these cards to people, it's a terrible gift to give. Stress and more stress just dealing with customer service. Problems upon problems.
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Posted 1 month ago
Rubbish, got a £10 voucher but I need to enter all my personal details to even get to it's rubbish redeem page. Tried converting to a £10 Amazon voucher and there is a 50p fee - which I can't even pay unless I buy more credit? (Can't just add 50p) - complete rubbish. Avoid.
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Posted 1 month ago
I have been given a love2shop voucher, and they want to know all your personal data to activate it, even your phone number and date of birth as well everything else. I was shocked, as I’ve not had this requirement with other gift vouchers. This is the worst gift voucher I have ever received. It will end up cut up & in the bin. Terrible gift card to give to someone you care about. I would advise you not to buy it, as your friends and family will be disappointed. Most people value some privacy for their data with increasing fraud. Unacceptable data collection.
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Posted 1 month ago
For goodness sake just give cash. Someone gave a £10 card to my son. To use it you have to register for an account with Love2shop giving all your personal details then the restrictions on using the card are very complex. I would have thrown it in the bin but I resent this awful company getting to keep the £10. JUST GIVE CASH - it's much safer, simpler and more flexible.
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Posted 2 months ago
I couldn't download an e gift card so I sent for one to come to my address,I got it of my employer and when I go to purchase something online there wanting a four digit security code I only have 3,and I read somewhere that u have to scratch the wee bit of foil to reveal it,but am sorry mine doesn't have this
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Posted 2 months ago
I bought vouchers last year but only a few shops took them due to fake ones about .This year I got the cards ...absolutely brilliant & easy to use & easy to see a how much is left on them. Will definitely continue to get these
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Posted 3 months ago
This company is an absolute scam AVOID !!!
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Posted 3 months ago
Complete whip off, You have the phone them to book a flight. I found a flight with easy jet. Gave them all the details but they wanted to charge me a third more is the book it through them?
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Posted 3 months ago
Useless avoid at all costs. Gift cards more like, useless cards.
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Posted 4 months ago
Simply shocking service, words fail me. Don't go near this company.
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Posted 4 months ago
Good service
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Posted 5 months ago
DO NOT BUY...My friend ordered £15 of these vouchures for my birthday and they were sent to me in £1 cards!!! How bloody stupid!! Just been to TKMAXX and bought £18 product and TKMAXX checkout would only accept £4 of the vouchures. SCSM SCAM SCAM. I have warned my friend not to buy them again. What a load of rubbish. Like Wilkinson I can see this Company going under. It's very competitive these days and word gers around!
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Posted 7 months ago
Love2Shop is a horrible shopping experience. I would advise anyone considering using this company please don't. I received a £250 gift card that expired Feb 23 and I tried to use it before the end of the expiration date and it was impossible. When I phoned customer service they told me it had expired as it was bought through a company, I would lose the £250. If I could give this company 0 Stars I would. I don't think this is in line with the FCA rules.
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Posted 10 months ago
Absolutely shocking company ! I do not know why anyone uses this company to reward anyone! It’s impossible to redeem any voucher along with them taking a lovely little profit from your hard earned reward. I do not recommend this company at all!!!!!!
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Posted 11 months ago
Avoid this company at all costs an absolute SCAM My father was given these absolutely useless vouchers as a retirement present after working for the company for 40 years to be then told by Julie Cahill at this company that basically tough they have expired so we get to keep all the money it’s not even like it’s a little amount it’s £100 they have basically stolen off my father due to a expiry date!!! I wonder how many thousands of people they have stolen from and kept other peoples money?? As that’s basically what they are doing stealing other peoples money and even worse most people get given these useless vouchers as presents for retirement or birthday etc So if it goes out of date tough …. We get to keep your present money for our selves I wonder how may thousands of not tens or hundreds of thousands of pounds they have stolen of other people money with the way they run there company Thousands of people I can only guess looking at the reviews online well I will be posting on every single review site and social media warning others of this companies Scam of keeping others money Give people the money instead of these vouchers if you don’t want them stolen from you with these T&Cs
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Posted 1 year ago
The vouchers are an absolute nightmare to redeem and if you make a mistake on the website and dont succesfully check out the system shows that the voucher code has been redeemed (but an oops error appears). Webchat next to useless just "you will have to contact issuing shop for replacement code as your number has been duplicated. Wasted enough time on this alr eady
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Posted 1 year ago
I have a valid Love2shop gift card, which is due to expire in 6 weeks. I went on to the website to check my balance. All my account details were up to date and correct, and I kept getting told I do not have a valid card. I typed in the card number, and checked it was correct, and was still told the same thing. I rang the help number on the website, and had to type in my card number, but after I put the first few digits in (correctly) it said this was not valid. I tried several times with no luck. I finally rang and managed to get through to a very helpful lady, who said my card is valid, and gave me my balance. I experienced the same problems last year when I tried to get my balance, and gave up in the end. Just a shame it took me so long to get there. I have given the customer service I received 5 stars, but the one star is for the website and automated telephone line!
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Posted 1 year ago
Not very helpful at all. Claimed vouchers but the digital card sent does not work/ open at all. Emailed them but got no response at all. Wouldn't recommend.
love2shop 1 star review on 23rd December 2022
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Posted 1 year ago
Fortunately I only used a small amount to purchase the gift card, really as a test to see how it went before I spent what I had planned (a few hundred). So glad I did! The recipient never got the money even after activating the card. I have emailed them several times but nada!. This set up is clearly a CON. Please don’t use them
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Posted 1 year ago
love2shop is rated 1.5 based on 32 reviews