“Easy to order and good choice of high quality products, especially for those of us on a tight budget. Excellent customer service ( I had a query on my order which was dealt with in such a friendly and efficient manner). I will definitely order online again.”
“The products are delicious - chocolate as it used to taste in your youthful memories. Customer service is personal and friendly, delivery prompt, and the website easy to use. Highly recommended.”
“The chocolate was very good, but it arrived with a £5 voucher that had expired before I even ordered it. I received no response to my request for a valid one when I filled out the contact form on the website”
“Excellent chocolate and company. Well worth five stars - I would welcome a stronger publuc articulation of Love Cocoa's ethical values, and their plans to enhance their implementation going forward.”
“This is the second ordering from LC. I love this amazing chocolate. I only like the high content of chocolate and this flavour is really great against other companies I’ve used. The mint isn’t too strong. Delivery really quick too. Thanks LC. I will be back again.”
“Items received very quickly but Easter day gave out second lots of Easter eggs to son and partner , they weren't sealed and son wasn't happy foil over Easter egg open ,so checked partners his the same not good which spoilt Easter a little”
Hi Margaret,
Thank you so much for your feedback and we are so sorry to hear you received a damaged Egg. We would be more than happy to resolve this for you and we will be in touch via email to make it up to you!
All the best,
The Love Cocoa Team
“This was my first order with Love Cocoa after purchasing a bar at our local garden centre and wasn’t disappointed. The chocolate isn’t overly sweet but has a creamy well rounded taste. I recommend.”
“I haven't actually tasted the chocolate, this was a gift to family from Melbourne (Australia) to London.
The service was seamless and the gesture appreciated, I thought it was very good value for money ay a time when value is scarce.”