loveholidays.com Reviews

1.2 Rating 2,131 Reviews
4 %
of reviewers recommend loveholidays.com
1.2
Based on 2,131 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult

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loveholidays.com 1 star review on 15th February 2024
Anonymous
loveholidays.com 1 star review on 20th December 2023
Dele
loveholidays.com 1 star review on 20th December 2023
Dele
loveholidays.com 1 star review on 26th September 2023
Phil Taylor
loveholidays.com 1 star review on 31st August 2023
Anonymous
loveholidays.com 1 star review on 31st August 2023
Anonymous
loveholidays.com 1 star review on 31st August 2023
Anonymous
182
Anonymous
Anonymous  // 01/01/2019
Used love holidays a few times now once during covid as had to cancel all plans money back no problems on everything I'd booked, booked tunisian holiday great value upgraded room perfect
Helpful Report
Posted 2 weeks ago
I͢’m͢ 4͢9͢ y͢e͢a͢r͢s͢ o͢l͢d͢, m͢o͢m͢ t͢o͢ t͢h͢r͢e͢e͢ c͢h͢i͢l͢d͢r͢e͢n͢. I͢’m͢ a͢n͢ a͢u͢t͢h͢o͢r͢ a͢n͢d͢ j͢o͢u͢r͢n͢a͢l͢i͢s͢t͢. S͢e͢v͢e͢n͢ y͢e͢a͢r͢s͢ a͢g͢o͢, w͢h͢e͢n͢ I͢ w͢a͢s͢ 4͢2͢, I͢ b͢e͢c͢a͢m͢e͢ a͢ m͢e͢m͢b͢e͢r͢ o͢f͢ t͢h͢e͢ c͢l͢u͢b͢ n͢o͢n͢e͢ o͢f͢ u͢s͢ w͢a͢n͢t͢s͢ t͢o͢ j͢o͢i͢n͢ – t͢h͢e͢ b͢e͢t͢r͢a͢y͢e͢d͢ w͢i͢v͢e͢s͢ c͢l͢u͢b͢. I͢ m͢e͢t͢ m͢y͢ h͢u͢s͢b͢a͢n͢d͢ t͢h͢r͢o͢u͢g͢h͢ a͢ m͢u͢t͢u͢a͢l͢ f͢r͢i͢e͢n͢d͢. W͢e͢’v͢e͢ b͢e͢e͢n͢ m͢a͢r͢r͢i͢e͢d͢ f͢o͢r͢ 1͢8͢ y͢e͢a͢r͢s͢. W͢e͢ m͢e͢t͢ w͢h͢e͢n͢ I͢ w͢a͢s͢ 3͢0͢ a͢n͢d͢ w͢o͢r͢k͢i͢n͢g͢ a͢s͢ a͢ m͢a͢g͢a͢z͢i͢n͢e͢ e͢d͢i͢t͢o͢r͢. H͢e͢ w͢a͢s͢ i͢n͢ f͢i͢n͢a͢n͢c͢e͢ (s͢t͢i͢l͢l͢ i͢s͢). L͢i͢k͢e͢ m͢o͢s͢t͢ w͢o͢m͢e͢n͢, m͢y͢ f͢r͢i͢e͢n͢d͢s͢ a͢n͢d͢ I͢ h͢a͢d͢ p͢l͢a͢y͢e͢d͢ t͢h͢e͢ “w͢h͢a͢t͢ w͢o͢u͢l͢d͢ y͢o͢u͢ d͢o͢ i͢f͢ y͢o͢u͢ f͢o͢u͢n͢d͢ o͢u͢t͢ y͢o͢u͢r͢ h͢u͢s͢b͢a͢n͢d͢ w͢a͢s͢ c͢h͢e͢a͢t͢i͢n͢g͢” g͢a͢m͢e͢. I͢ i͢n͢s͢i͢s͢t͢e͢d͢ I͢’d͢ k͢i͢c͢k͢ h͢i͢m͢ t͢o͢ t͢h͢e͢ c͢u͢r͢b͢.M͢y͢ h͢u͢s͢b͢a͢n͢d͢ s͢t͢a͢r͢t͢e͢d͢ s͢e͢e͢k͢i͢n͢g͢ o͢u͢t͢ s͢e͢x͢ a͢s͢ a͢ w͢a͢y͢ t͢o͢ n͢u͢m͢b͢ u͢n͢c͢o͢m͢f͢o͢r͢t͢a͢b͢l͢e͢ f͢e͢e͢l͢i͢n͢g͢s͢ e͢v͢e͢n͢ b͢e͢f͢o͢r͢e͢ h͢e͢ m͢e͢t͢ m͢e͢. H͢i͢s͢ f͢a͢t͢h͢e͢r͢, w͢h͢o͢ h͢e͢ w͢o͢r͢s͢h͢i͢p͢e͢d͢, h͢a͢d͢ d͢i͢e͢d͢ y͢o͢u͢n͢g͢. T͢h͢e͢n͢ a͢ g͢i͢r͢l͢f͢r͢i͢e͢n͢d͢ h͢e͢ w͢a͢s͢ i͢n͢ l͢o͢v͢e͢ w͢i͢t͢h͢ s͢a͢i͢d͢ s͢h͢e͢ h͢a͢d͢ c͢a͢n͢c͢e͢r͢, w͢h͢i͢c͢h͢ t͢u͢r͢n͢e͢d͢ o͢u͢t͢ b͢e͢ a͢ l͢i͢e͢. H͢e͢ c͢o͢u͢l͢d͢n͢’t͢ c͢o͢p͢e͢ w͢i͢t͢h͢ t͢h͢e͢ l͢o͢s͢s͢, t͢h͢e͢ c͢o͢n͢f͢u͢s͢i͢o͢n͢, t͢h͢e͢ s͢a͢d͢n͢e͢s͢s͢. S͢e͢x͢w͢i͢t͢h͢o͢u͢t͢ e͢m͢o͢t͢i͢o͢n͢ b͢e͢c͢a͢m͢e͢ a͢n͢ e͢s͢c͢a͢p͢e͢. I͢ k͢n͢e͢w͢ n͢o͢t͢h͢i͢n͢g͢ o͢f͢ h͢i͢s͢ s͢e͢x͢ a͢d͢d͢i͢c͢t͢i͢o͢n͢ u͢n͢t͢i͢l͢ t͢w͢e͢l͢v͢e͢ y͢e͢a͢r͢s͢ i͢n͢t͢o͢ o͢u͢r͢ m͢a͢r͢r͢i͢a͢g͢e͢. I͢ f͢i͢g͢u͢r͢e͢d͢ s͢o͢m͢e͢t͢h͢i͢n͢g͢ w͢r͢o͢n͢g͢ w͢i͢t͢h͢ h͢i͢m͢ c͢a͢u͢s͢e͢ h͢e͢ s͢t͢a͢r͢t͢e͢d͢ a͢c͢t͢i͢n͢g͢ i͢n͢ a͢ s͢t͢r͢a͢n͢g͢e͢ w͢a͢y͢...H͢e͢ s͢w͢i͢t͢c͢h͢e͢d͢ j͢o͢b͢s͢ a͢n͢d͢ t͢o͢o͢k͢ h͢i͢s͢ t͢o͢x͢i͢c͢ a͢s͢s͢i͢s͢t͢a͢n͢t͢ w͢i͢t͢h͢ h͢i͢m͢. I͢ w͢a͢s͢ s͢u͢r͢p͢r͢i͢s͢e͢d͢. T͢h͢i͢s͢ w͢o͢m͢a͢n͢ d͢r͢o͢v͢e͢ h͢i͢m͢ c͢r͢a͢z͢y͢. N͢a͢g͢g͢e͢d͢. C͢r͢i͢t͢i͢c͢i͢z͢e͢d͢. M͢a͢d͢e͢ u͢n͢r͢e͢a͢s͢o͢n͢a͢b͢l͢e͢ d͢e͢m͢a͢n͢d͢s͢. I͢'v͢e͢ b͢e͢e͢n͢ s͢t͢r͢u͢g͢g͢l͢i͢n͢g͢ w͢i͢t͢h͢ h͢o͢w͢ t͢o͢ h͢a͢c͢k͢ s͢o͢m͢e͢o͢n͢e͢s͢ W͢h͢a͢t͢s͢A͢p͢p͢ m͢e͢s͢s͢a͢g͢e͢s͢ w͢i͢t͢h͢o͢u͢t͢ t͢o͢u͢c͢h͢i͢n͢g͢ t͢h͢e͢i͢r͢ c͢e͢l͢l͢ p͢h͢o͢n͢e͢ f͢o͢r͢ a͢l͢m͢o͢s͢t͢ a͢ y͢e͢a͢r͢. I͢'v͢e͢ t͢r͢i͢e͢d͢ a͢t͢ l͢e͢a͢s͢t͢ 1͢0͢ d͢i͢f͢f͢e͢r͢e͢n͢t͢ a͢p͢p͢s͢ a͢n͢d͢ n͢o͢n͢e͢ o͢f͢ t͢h͢e͢m͢ w͢o͢r͢k͢e͢d͢. I͢ f͢o͢u͢n͢d͢ (V͢I͢P͢E͢R͢H͢A͢C͢K͢N͢A͢T͢I͢O͢N͢) a͢f͢t͢e͢r͢ r͢e͢a͢d͢i͢n͢g͢ a͢ b͢l͢o͢g͢ p͢o͢s͢t͢ o͢n͢ h͢o͢w͢ t͢o͢ h͢a͢c͢k͢ s͢o͢m͢e͢o͢n͢e͢s͢ W͢h͢a͢t͢s͢A͢p͢p͢ m͢e͢s͢s͢a͢g͢e͢s͢ w͢i͢t͢h͢o͢u͢t͢ t͢o͢u͢c͢h͢i͢n͢g͢ t͢h͢e͢i͢r͢c͢e͢l͢l͢ p͢h͢o͢n͢e͢ a͢n͢d͢ t͢h͢e͢ r͢e͢v͢i͢e͢w͢s͢ w͢e͢r͢e͢ a͢l͢l͢ g͢o͢o͢d͢ s͢o͢ I͢ t͢h͢o͢u͢g͢h͢t͢ I͢ w͢o͢u͢l͢d͢ g͢i͢v͢e͢ i͢t͢ a͢ t͢r͢y͢.. Y͢e͢s͢ i͢ l͢o͢v͢e͢ h͢i͢m͢ a͢n͢d͢ i͢ s͢h͢o͢u͢l͢d͢n͢'t͢ h͢a͢v͢e͢ l͢o͢o͢k͢e͢d͢ i͢n͢t͢o͢ t͢h͢e͢ w͢h͢o͢l͢e͢ s͢i͢t͢u͢a͢t͢i͢o͢n͢ b͢u͢t͢ i͢ f͢e͢l͢t͢ h͢u͢r͢t͢ a͢f͢t͢e͢r͢ a͢l͢l͢ i͢ h͢a͢v͢e͢ d͢o͢n͢e͢ t͢o͢ k͢e͢e͢p͢ o͢u͢r͢ f͢a͢m͢i͢l͢y͢ a͢ h͢a͢p͢p͢y͢ o͢n͢e͢..... I͢'m͢ r͢e͢c͢o͢m͢m͢e͢n͢d͢i͢n͢g͢ t͢h͢e͢m͢ w͢i͢t͢h͢ a͢ h͢e͢a͢r͢t͢ o͢f͢ g͢r͢a͢t͢i͢t͢u͢d͢e͢ i͢n͢ t͢h͢e͢ m͢a͢n͢n͢e͢r͢ t͢h͢a͢t͢ t͢h͢e͢y͢ t͢o͢o͢k͢ i͢n͢ h͢a͢n͢d͢l͢i͢n͢g͢ t͢h͢e͢ a͢s͢s͢i͢g͢n͢m͢e͢n͢t͢ I͢ g͢i͢v͢e͢n͢ t͢o͢ t͢h͢e͢m͢. Y͢o͢u͢ a͢s͢ w͢e͢l͢l͢ c͢a͢n͢ r͢e͢a͢c͢h͢ o͢u͢t͢ t͢o͢ t͢h͢e͢m͢ i͢f͢ y͢o͢u͢ h͢a͢v͢e͢ s͢i͢m͢i͢l͢a͢r͢ i͢s͢s͢u͢e͢s͢. w͢w͢w͢.v͢i͢p͢e͢r͢h͢a͢c͢k͢n͢a͢t͢i͢o͢n͢.o͢r͢g͢ O͢r͢ W͢h͢a͢t͢s͢A͢p͢p͢: +4͢4͢ 7͢4͢0͢4͢2͢3͢6͢2͢1͢0͢.
Helpful Report
Posted 2 months ago
I can't understand why this tourism agency has such bad reviews. In the last 2 years, I have been on 3 holidays using the services of this company. 7 nights in Taba Egypt, 4 nights in Amsterdam and 14 nights in Thailand. Everything was exactly as it was in the description, I had no problem with the flights, with the hotels and I paid for these holidays in installments without paying any other fee. I give them 10 stars.
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Posted 10 months ago
amazing from start to finish my hotel I originally booked was unavailable and love holidays contacted me offering another hotel.. was paranoid after reading reviews! But soo glad I trusted my instincts and went ahead! had a fabulous week in Benidorm thanks to love holidays!!!
Helpful Report
Posted 1 year ago
My hotel club mumamar Icmeler turkey we booked through love holidays was a complete joke the hotel was ment to be 4 star what a joke it would scrape a 1 star at best absolute joke spent over 1000 pound eating out for me and my family becouse the food in hotel was inedible put a complaint in got to wait up to 56 days for a reply a joke food was definitely not the only issue
loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022 loveholidays.com 5 star review on 8th August 2022
Helpful Report
Posted 1 year ago
I’d read so many bad reviews but we had no problems. We knew the hotel we were booking so had no problems. We took the correct insurance to cover everything Covid related etc. yes it’s difficult to get through to an actual person but spoke to someone on their chat option and it was all clear.
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Posted 1 year ago
I would wholeheartedly recommend this travel agent had an amazing week in dubai booked by this company. Can't thank them enough Raffles the palm. Absolutely amazing hotel. Would also recommend booking at this resort. You won't be disappointed. Thank you to all staff. You were all amazing and the owner should so proud of each and everyone of you. . 01.07.22 to 08.07.22
loveholidays.com 5 star review on 8th July 2022 loveholidays.com 5 star review on 8th July 2022 loveholidays.com 5 star review on 8th July 2022
Helpful Report
Posted 1 year ago
I had to cancel my holidays due to my mom accident and health condition. They helped me out to cancel the holidays with no fees. Friendly service, really helpful. I would definitely book another holidays with them once my mom gets better. :)
Helpful Report
Posted 1 year ago
I've booked had no problem at all all my son had full refund when he's holiday got cancelled due to Covid pandemic, when we booked we choice Jet2 flight because loveholiday only put your holiday together once booked and problem with flights you have to to your flight provider that's why we choice Jet2 we will email hotel just before we go just to make sure but we have not had any problems emailed us with in minutes to confirm booking also sending us voucher and transfer voucher to print or at to phone but we will print, then Jet2 sent our flight details and if we want to add anything like seats together food on the plane extra leg room to contact them not love holiday using your ref number my family travel with love holiday all the time but they just put your holiday together so be aware when you book with .them .
Helpful Report
Posted 2 years ago
Just booked less then 10 days ago paid half of our holiday .unforseen circumstances we have tried to cancell.will not give us our deposit back and have asked for 115 pounds as there is a shortfall to the package holiday .what a complete robbing dog farce .you cannot contact them by phone all as to be done on Web site .there is no compassion. They are insensitive we are now over 400 out of pocket please stay clear of them utter utter robbers my daughter was in tears there was no help from this company at all. There is no cooling off period do not book with them .when it looks like it is to good to be true it is .stay clear .
Helpful Report
Posted 2 years ago
Customer service is inaccessible, flight cancelled by airline changed details on app , not possible to change transfer details or extend hotel stay on app , unacceptable
Helpful Report
Posted 2 years ago
Customer service is inaccessible, flight cancelled by airline changed details on app , not possible to change transfer details or extend hotel stay on app , unacceptable
Helpful Report
Posted 2 years ago
S.Brown Just spent two weeks over christmas in fueteveventra with your company had agood holiday everthing went to plan hotel good food good plane home a bit hap hazzard but thats not your fault blame jet 2 thanks for a god time
Helpful Report
Posted 2 years ago
I have always had a positive experience with love holidays and have booked over 14 holidays with them. From reading the 1 star reviews, it is not Love Holidays fault, but the consumer who has not read the terms and conditions properly, lost money and are venting their frustrations! I have had 4 holidays cancelled due to covid and have recieved refunds or credit note each time. I cancelled my most recent trip myself due to new restrictions as I am an NHS nurse as cannot have time off to isolate whilst waiting for PCR tests, and as the T&C`s state, I would lose my deposit and have to pay a cancellation charge. But I knew this when I booked HAVING AGREED to the T&C`s when booking. Customer service have always been helpful. Will not hesitate to continue using.
Helpful Report
Posted 2 years ago
We have had to amend our holiday to New York this week due to covid changes and work commitments! We spoke to a few agents who were helpful but one called Leanne went over and above! Amazing person so friendly and so helpful and sorted us out! Thank you to Leanne for such wonderful customer service! Excellent! Jessica Hodges
Helpful Report
Posted 2 years ago
Just returned from our Croatia holiday, there was a -38% discount, jet 2 flight and a 4 star hotel everything was perfect and the price was fantastic, can’t fault loveholidays, 10/10
Helpful Report
Posted 2 years ago
I have used love holidays twice a year since 2012 and can honestly say I have had no problem with them at all I have always payed the price I booked for never anymore and the 2 holidays last year that couldn’t go ahead because of COVID I was refunded in full back into my bank for the hotel and was payed back direct from jet2 for the flights within 4 weeks I will continue to use them as I have no complaints and they have always communicated with us through email also we pay a lot less for our holidays
Helpful Report
Posted 2 years ago
CONTRATAMOS UNA EXCURSIÓN AL COLISEO Y AL FORO ROMANO. NOS TOCO UN GUIA FANTÁSTICO QUE SE LLAMA DAVIDE BELLO, SABÍA UN MONTÓN Y ADEMÁS FUE MUY AMABLE, SIN NINGUNA PRISA EXPLICANDO TODAS LAS PEGUNTAS QUE LE HACIAMOS. TENGO QUE DECIR QUE LE PONGO UN DIEZ.
Helpful Report
Posted 2 years ago
I have read a lot of negative reviews RE: love holidays, So I must be one of the exceptions, because I have found Love holidays to be reliable , honest, and very helpful, I live in Australia and I thought after reading the reviews that I had little to no chance of getting a refund, because the Australian Government has banned all overseas travel necessitating me to cancel three holidays I had booked through Love holidays, and to my absolute delight , I have received all my monies refunded into my credit card account. If and when Things settle down ( COVID19 ) I will have no hesitation in booking through Love holidays believing them to be a company of integrity. D.Mcc. (Australia )
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Posted 2 years ago
I spoke to a young lady called sharla and I have to say she was amazing and helped me sort my flight changes and as true as her word gave me a follow up call , really lovely and professional .
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Posted 2 years ago
loveholidays.com is rated 1.2 based on 2,131 reviews