Lu Bella Reviews

4.8 Rating 186 Reviews
95 %
of reviewers recommend Lu Bella
4.8
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Queries Resolved In
2 - 3 Hours
Read Lu Bella Reviews
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Phone:

07797858301

Email:

dom@lubella.co.uk

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Bought a bracelet as an eighteenth present. It has arrived and is faulty. I had an email stating somebody would be in contact within 24 hours and that was one week ago. I have since emailed again to which no response. Sorely disappointed in this customer service. And now stuck in a position where I do not have a present as I'm not willing to give a faulty bracelet as a gift. Expecting somebody to respond at some point to refund the bracelet before I take this further.
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Posted 2 months ago
Lovely bracelet for my aunt's 70th.
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Posted 1 month ago
Not responding to my emails when I have told them my item has not arrived.
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Posted 2 months ago
Quite disappointing. Ordered on the 6th September. Paid extra for 1 to 3 days delivery. Order didn't arrive till two weeks after.
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Posted 6 months ago
Absolutely beautiful bracelet service and delivery 100% would highly recommend.
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Posted 11 months ago
Love these bracelets, they are a visible but unassuming presence of a sentiment. I love giving them to loved ones and always wear them myself. I also adore that it’s a very personal small business and love to keep them busy and going.
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Posted 1 year ago
great quality products always make a lovely gift always quick delivery and well packaged
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Posted 1 year ago
Very good service, quick fast delivery and the bracelet was beautiful & elegant.
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Posted 1 year ago
Absolutely LOVE Lu Bella, amazing and beautiful, prices are great, customer service super Thank you
Lu Bella 5 star review on 28th December 2022
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Posted 1 year ago
The bracelet is beautiful & perfect for a gift. Great delivery too even with strikes. Highly recommend this company.
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Posted 1 year ago
Second time of ordering from Lu Bella and I'll definitely order again. Lovely items, great communication and fast delivery. The beautiful packaging is an added bonus. Thank you
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Posted 1 year ago
Always a great service and products are fabulous, you always have something different for great gifts for family and friend and also myself of course .
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Posted 1 year ago
Great little business, communication and postage excellent. Will definitely recommend
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Posted 1 year ago
I am very pleased with the necklace and the friend who it was gifted to loves it. I sent an email as I was concerned of the delay in delivery and received a reply straight away.
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Posted 1 year ago
Lu Bella is rated 4.8 based on 186 reviews