LuckyVitamin.com Reviews

4.3 Rating 1,624 Reviews
A-
Happiness Grade

LuckyVitamin.com have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

96.61%
Industry Average
But, first and foremost, I want quality at a reasonable price.
- Anonymous
great price and fast service!
- Anonymous
I bought Good day chocolate sleep, and the price is is cheaper and shipping is fast. I’ve always had good experiences with LuckyVitamin. Highly recommend.
- Ell
A

Delivery - Fast

92.11%
Industry Average
Loyal customer of several years. Customer service has been responsive the few times I've needed it. Items arrive in good condition. Prices are good. Usually the lowest, always lower than health food store. Delivery is 1-2 weeks. Problems have only been with post office or FedEx. Good selection, but wish there was more supplements. Some things I still have to get on Amazon.
- Hearth M Rising
Quick delivery, good prices and a wide variety of health products to choose from.
- KMc
Dont need 3 bottles? Fine, get one at a good price, too! So, their delivery must be slow, since it is free (for orders $45+).
- Anonymous
100.00%
Industry Average
Great service on returns and refunds and I know they are trying to improve other areas!! They are always so helpful and pleasant to talk to. They have discontinued some of the products I always use. So I have not ordered as much. What I do order I wait until I have enough to meet free shipping. And I wish their shipping was faster.
- Anonymous
Excellent product selection, god prices and frequent coupons, fast and accurate delivery. Free shipping on returns if needed.
- Anonymous
Great selection, good price, fast delivery, and wonderful customer service on returns and refunds.
- Rita
E

Refunds - Difficult

40.00%
Industry Average
They said they will refund me, less 25% for "restocking fee", in spite of the whole fiasco being the courier's mistake and me having wasted 2 months waiting and then emailing their Customer Service.
- Elias Seraphim
I ordered from them but never got the order nor the refund, corrupt scammers
- Buyer from Canada
I made an order and due to some internal country restrictions, parcel couldn't be delivered and finally it has been returned to Luckyvitamin, than during 1 month I'm trying to get my money back, refund can be processed as financial institutions suspended theirs operation.
- July
88.10%
Industry Average
Loyal customer of several years. Customer service has been responsive the few times I've needed it. Items arrive in good condition. Prices are good. Usually the lowest, always lower than health food store. Delivery is 1-2 weeks. Problems have only been with post office or FedEx. Good selection, but wish there was more supplements. Some things I still have to get on Amazon.
- Hearth M Rising
Quality, price and service.
- Anonymous
great price and fast service!
- Anonymous