LumberJack Wood Flooring Reviews

4.9 Rating 69 Reviews
100 %
of reviewers recommend LumberJack Wood Flooring
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We are so happy about our new wooden floors. We had a great experience all the way through (from consultation to completion). Thank you so much for giving us an amazing experience and floors!
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Posted 5 months ago
Thank you, Saskia, for the wonderful 5-star rating of LumberJack Wood Flooring! We are so pleased that you had a positive experience with us while installing the wood floors. We could not be happier about the results! Your kind feedback is much appreciated. Thank you again!
Posted 5 months ago
Brilliant company, laid wooden flooring throughout downstairs, excellent product and very professional team, finished on time and tidied up afterwards and replaced furniture. Would highly recommend.
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Posted 5 months ago
Thank you Jan for your 5-star rating of Lumber Jack Wood Flooring! We are humbled and grateful that you had a great experience with us. We are equally delighted to hear that our product and team were of excellent quality, finished on time, and tidied up afterward. We appreciate you recommending us and are looking forward to working with you again in the future. Kind Regards Lumber Jack Wood Flooring Team
Posted 5 months ago
I got in touch with Lumberjack flooring months ago with absolutely no idea what I was looking for. They could not have been more helpful - they gave advice about what would look best in my living room, and I felt totally confident that they knew what they were talking about. My floor has just been finished and it is beautiful - I love it. The guys turned up early every day, and just got on with it. They were extremely polite and very tidy (which, I'm discovering, is quite rare!). Thank you!
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Posted 5 months ago
Thank you so much for your 5-star rating of LumberJack Wood Flooring! We are so glad to hear how helpful our team was to you. We also really appreciate your kind words about our team - they put in a lot of hard work and it's wonderful to hear how much it paid off. Thank you for trusting us to make your living room fit your vision! All the best Lumber Jack Wood Flooring Team
Posted 5 months ago
Quick turnaround from quotation to job finished . All on time and very tidy workers. Floor looks so much better as new, Thank you. Would defiantly recommend.
LumberJack Wood Flooring 5 star review on 20th October 2023
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Posted 5 months ago
We were very impressed with Lumberjack from start to finish. The initial consultation was professional, polite and informative. We had a tricky floor in an old property but we quickly realised they knew what they were doing. Jacek and his team were great: arrived when they said they would, worked really hard, overcame the challenges of our property and a previously incompetent floor fitter and finished the job beautifully. They were courteous, considerate and friendly throughout. We are really pleased with the result and would recommend Lumberjack highly.
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Posted 6 months ago
Thank you so much for your kind rating, Fiona! We are so pleased that you experienced the professional, polite and informative initial consultation and a job that was done beautifully. We are so glad you're happy with the result and thank you for recommending us. Kind Regards Lumber Jack Wood Flooring Team
Posted 6 months ago
LumberJack did an excellent job on my floors. The communication was very good all the time, any questions were answered clearly, patiently and in detail. They went out of their way to make sure I was happy with the results. Would recommend.
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Posted 6 months ago
Thank you so much Daniel for your 5-star rating of LumberJack Wood Flooring, we really appreciate it! We’re delighted to hear that you had such an excellent experience. We’re pleased to know that our communication was excellent, with questions being answered clearly and patiently, and being willing to go the extra mile to ensure you were happy. It means a lot to us!
Posted 6 months ago
The guys were professional and friendly and our floors look amazing. Highly recommend.
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Posted 6 months ago
Thank You so much, James, for your 5-star⭐⭐⭐⭐⭐ rating of LumberJack Wood Flooring! We're delighted to hear that You had a great experience and would highly recommend us. Thanks again!
Posted 6 months ago
Overall, we are very happy with the floor (American White Oak solid planks). There were some challenging areas of heavy wear and warping caused by some previous damp issues, these were fixed and it looks as good as new. The team were polite and efficient and there was much less dust than we expected. The only reason for the 4 stars rather than five was the lack of choice on hard wax oil finish, ideally, we wanted the OSMO matt finish but they only offered gloss or satin. This is a shame as OSMO has a vast array of finished but in the end it wasn't a deal breaker. The other area was where they applied the two hard wax oil in about three hours so I can't see how the first coat would have dried, it took 36 hours for us to be able to walk on the floor.
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Posted 6 months ago
Thank you so much for Your review, David! We are so glad to hear that overall You are very satisfied with the flooring. We apologize that the only lack of choice for the hard wax oil finish disappointed You, but are happy that You accepted it in the end. Thanks again for Your kind words, we really value Your satisfaction!
Posted 6 months ago
Very professional and beautiful end result! They also left our home very tidy.
LumberJack Wood Flooring 4 star review on 1st October 2023
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Posted 6 months ago
Thank you for your positive review, Annelies! We are very pleased you are happy with the professional, beautiful and tidy end result of our services at LumberJack Wood Flooring. Your kind words are much appreciated.
Posted 6 months ago
Everything went great, very pleased with the work, and love the new flooring
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Posted 6 months ago
Thank you so much for your amazing 5-star rating of LumberJack Wood Flooring! We're so glad to hear that everything went great and you are very pleased with the work.
Posted 6 months ago
These chaps did a wonderful job of revamping my wooden floor. It was scratched, stained and looked very tired. It now looks stunning! Very tidy and professional people.
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Posted 6 months ago
Thank You for your five-star rating of LumberJack Wood Flooring! We are so glad that we could successfully help revamp Your wooden floor, and we are happy to hear that it looks "stunning" now. We value the hard work and professionalism our team puts into our projects. We appreciate Your feedback!
Posted 6 months ago
This was a good experience from the quote through to the finished floors, they sanded and sealed parquet floors downstairs that had not had much done to them for many years, fixed holes from radiator pipes and replaced cork which had fallen apart. Upstairs they repaired, sanded and sealed the wooden floors as well as the treads of the stairs. The only thing that they could add is perhaps following up after the work; this could be to check on satisfaction but also to offer floor care advice and maintenance going forward.
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Posted 6 months ago
Thank you so much for your 5 star rating of LumberJack Wood Flooring! We are thrilled that you had such a positive experience from the quote through to the finished floors. We apologize if we could have done more in terms of a follow-up and are always open to advice for floor maintenance!
Posted 6 months ago
The guys restored my parquet floor. Turned up on time, worked like crazy, paid attention to detail and took care of the fire place & skirting. The floor looks amazing!
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Posted 6 months ago
Thank you so much for your sparkling 5 star rating of LumberJack Wood Flooring, Laura! We appreciate your kind words, and we are so glad that the team got the job done perfectly for you! Your satisfaction is our top priority, and we are happy to hear that the floor looks amazing!
Posted 6 months ago
LumberJack is a wood flooring company I would wholeheartedly recommend. Jack (Jacek) is a professional with many years of experience in laying wooden floors and you can tell just from the first meeting that he knows his craft. And when it comes to wooden floors, you want to have someone who is a specialist in working with wood. We learned it the hard way after the first company laid our wooden floors too tight and followed a technique of "click-on" laminate. Which is not what you do with wooden floors. The floors were laid too tight and it caused damage to the wood. We were extremely lucky that our friends recommended to us Mr Jacek from LumberJack and he rescued our ground floor! He was very polite and professional and on the first visit assessed the problem due to incompetent floor installation the first time round by the other company. He then told us what could be done to fix it and offered us a quote. I was very impressed as the quote was extremely detailed and showed the breakdown of the price into materials and labour at different stages making it crystal clear where the total quote comes from. We agreed on a date and Kate from LumberJack was very accommodating in rescheduling the start date with us when we were away visiting family. Mr. Jacek and his team were working very hard to fix our floors (which meant taking everything down and starting again). Half of our downstairs is set on wooden joists and half on concrete base, but LumberJack team knew how to approach it straight away. They provided us with a moisture barrier membrane and relayed the floors very professionally and to an impressively high finish, including very nice wooden beading all around and new door trims. I know it might sound silly, but I don't know what other adjective to use - the floors now feel very solid underfoot. Our daughter can run and play on them and the floorboards do not move. Both me and my husband are so impressed with the diligence, attention to detail, cleanliness, knowledge and politeness of Mr. Jacek and his team that from now on he's our only point of contact for wooden flooring and we plan on working with him again when we move house in the future.
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Posted 7 months ago
Thank You for Your kind words! We're glad You're happy with our service🙌🙌 Lumber Jack Wood Flooring Team
Posted 7 months ago
Great job except the masking tape was left on afterwards and it took the paint off the freshly painted skirting boards when it was removed.
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Posted 7 months ago
Thank You for Your opinion Stephen! We are sorry to hear that the masking tape left on Your skirting caused damage to the paint when it was removed. We had to cover Your skirting with tape to protect it from mechanical damage. We always recommend not to paint skirting before floor renovation because when paint is "too fresh" things like that may happen. We appreciate your feedback!!
Posted 7 months ago
Arrived exactly on time and completed the installation as scheduled. First class job and service, I highly commended them
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Posted 7 months ago
From start to finish everything has been excellent and the end result is especially great. The floor looks like new! Workers polite and efficient and job finished ahead of time. Thank you to all involved. Caversham Hall is refreshed and smart again!!
LumberJack Wood Flooring 5 star review on 29th August 2023 LumberJack Wood Flooring 5 star review on 29th August 2023
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Posted 7 months ago
They came and quoted We accepted They and material came when stated. They completed all the work in a long day = excellent The trimming beneath the existing skirting boards was carried out expertly and neetley Graham & Christine Roberts
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Posted 7 months ago
We had a very serious leak in June this year and we were waiting for months to get a new wood floor. So we were so excited for Lumberjack Wood Floor to come to our house! They were done in half a day and I couldn't be happier with the quality. I definitely recommend!
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Posted 1 year ago
The team were with us for three days and sanded, renovated and re sealed our oak wooden floors. They now look amazing, better than I had hoped. The team were all very courteous and work so hard. There was minimum dust and disruption considering the large area of floor that was being worked on. Extremely pleased with the experience and result, and would not hesitate to recommend.
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Posted 1 year ago
LumberJack Wood Flooring is rated 4.9 based on 69 reviews