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LUXBMX Reviews

4.9 Rating 4,969 Reviews
98 %
of reviewers recommend LUXBMX
Company Reviews Product Reviews
5,409
 Metrics
4.9
Based on 4,969 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jason Broome
Verified Buyer
“I became aware of Lux BMX after buying a race bike for my son that was built up by Lux for the previous owner. I have called Lux on many an occasion to get advice without buying product and their customer service has been excellent. This has lead to me making several recent purchases based on this advice and having items posted to me here in Adelaide. On all accounts Lux staff have been friendly and informative and only too happy to help”
Helpful Report
Posted 1 month ago
Ivan Nossiter
Verified Buyer
“Keep up great work guys”
Helpful Report
Posted 1 month ago
Jesse Morrell
Verified Buyer
“Amazing service !”
Helpful Report
Posted 1 month ago
Jace Ciccarello
Verified Buyer
“Top service Excellent customer service Well priced products”
Helpful Report
Posted 1 month ago
Wayne Findlay
Verified Buyer
“Prompt quick service ,thanks lads”
LUXBMX 5 star review on 3rd March 2024
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Easy and professional to deal with. Will definitely use them as the first option when buying anything BMX!!”
Helpful Report
Posted 1 month ago
Mark Anderson
Verified Buyer
“Fast, effective, value, quality. No more to say.”
Helpful Report
Posted 1 month ago
Victoria Keniry
Verified Buyer
“Great service, quick shipping. Super helpful in store.”
Helpful Report
Posted 1 month ago
Peter Moule
Verified Buyer
“Very helpful team with the purchase of a BMX for our Sons Christmas present. One of the best companies I have dealt with for years. We buy all out race stuff (and bikes) because of the ease of transaction and the fact you guys put back into the sport. Well done.”
Helpful Report
Posted 1 month ago
Allan Steel
Verified Buyer
“Best customer service you'll ever find. 👌 100%”
Helpful Report
Posted 1 month ago
Janeine Romein
Verified Buyer
“Service has been great. Fast delivery and returns process is awesome, staff are were very responsive, postage paid by Lux for returned items!! Will def purchase from you guys again.”
Helpful Report
Posted 1 month ago
Brian Cantwell
Verified Buyer
“Great as always if the customer service stays as good as it is you will always have my business 👍”
Helpful Report
Posted 1 month ago
Andreas Heimann
Verified Buyer
“Thanks brothers it's so good to be able to buy parts to repair my bike when things break or just to keep it maintained and mint feeling thanks again and stay awesome 💪”
Helpful Report
Posted 1 month ago
Robert Vince
Verified Buyer
“Good fast delivery 📦 ride on boy’s 🧔🏻‍♂️🖖”
Helpful Report
Posted 1 month ago
Lachlan Peterson
Verified Buyer
“Fantastic. They have the biggest range of parts. Their sales team is very knowledgeable and professional and can cater for all eras of bmx. There’s a reason they are #1”
Helpful Report
Posted 1 month ago
Reevan Hati
Verified Buyer
“Everyone is soo friendly kind and humble”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Friendly and helpful.”
Helpful Report
Posted 1 month ago
Isaac Hart
Verified Buyer
“Hi guys, I’m really enjoying the new frame and tyres. It gets me excited to ride every day. Huge thank you to Pat, you were right I love the new 21” top tube! The only thing that would have improved my experience is communication when organising pick up. I’m sure you guys are super busy, but making sure to call customers back when you commit to, makes the whole experience so much smoother. Thanks you again for the great parts and quality service!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent post sales service from Pat in exchanging a kids helmet. Very efficient”
Helpful Report
Posted 1 month ago
KAI CRISP
Verified Buyer
“Awesome to deal with..”
Helpful Report
Posted 1 month ago
LUXBMX is rated 4.9 based on 4,969 reviews
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