Luxie Beauty Reviews

4.6 Rating 381 Reviews
B-
Happiness Grade

Luxie Beauty have a Customer Happiness Grade of B-. Customers love their prices and delivery but are unhappy with their refunds.

A

Price - Excellent

94.12%
Industry Average
Bought a set at Nordstrom and paid full price. Could not believe your sale!! Great brushes and stocked up.
- Barbara Thayer
Really great products, and at a better price point.
- Anonymous
Friendly user webpage , beautiful brushes at a good price
- YANA TORRES FIDALGO
A

Delivery - Fast

100.00%
Industry Average
Plush brushes well packaged. Fast delivery and communication.
- Anonymous
I am pleased with the items I purchased. Quick delivery and quality products.
- Perla Ramirez
Great service from ordering to the fastest delivery especially internationally. Great experience will definitely repurchase from your site
- Patti Clements
F

Refunds - Difficult

0.00%
Industry Average
I never received the order I placed. I have tried to contact someone via phone, email, and social media. I am not getting a response. I would just like a refund!
- Angela Aguayo
B-
68.75%
Industry Average
I love Luxie Beauty Brushes but I've placed a order with them a lil over a month ago my package arrived with some missing items I reached out to their customer service team and via email (and sent pics with email ect) they responded n had to send them the number of each brush I was missing so I did and I've heard nothing since then and at the beginning they're telling me they will send me replacements fir my missing items n ect no problem well I've done everything on my part they've asked me to so I'm not understanding why I haven't been sent my replacements bc I've paid for them so I'm confused tremendously
- Meagan Reams
Can't rate the brushes yet but customer service is already great! My package got stolen and when i submitted the report I got a response right away. A rep reached out to me right away. Can't wait to update this review and review the brushes too.
- Tina Thao
I purchased a rose gold Kabuki set. The quality of the brushes is amazing and it really makes my makeup application look flawless. One of the larger brushes became damaged and Luxie immediately explained the issue and replaced the brush at no expense to me. Kudos to Luxie for an excellent product and even better customer service!!
- Anonymous