“Luxie brushes work great. The only complaint I have is that brush #205 the blending brush is not the same good quality and does not have enough density as the 205 blending brush in the Glimmer Set, and that’s the reason I got it because I thought it would be the same good quality as the one in the set”
We are sorry for your experience. Something went wrong with the delivery of your package. Our Customer Service Department will reach out to you today and get this resolved ASAP.
“it's great when you receive your package, it's a headache when you lost/someone stole your package, and the insurance company route makes it more difficult. If i did not file a claim in UPS, i won't even get an email back from route, Now a police report is needed, already filed a police report and just waiting for the outcome... this is so upsetting. honestly. i did love luxie, and this is the first time i had a problem with them and is not handled well by route, if route is an option for your packages don't waste your money, it causes more problem for situation like this. Luxie replied to me immediately though but since i have the route, route took over.”
“The site worked well and the shipping was timely, considering the precautions taken and the delays in all deliveries, currently. The packaging of the products was fantastic and gave the impression of at least some quality, but the brushes themselves left me disappointed. The hair wasn't cut very precisely and the handles on the brushes were curved. I could've forgiven the bristles being a little frayed, bent, or unevenly cut, but to have warped brush handles? That's going to keep me from trusting this brand to deliver at the price they're selling.”
