Lyca Mobile Reviews

1.4 Rating 887 Reviews
9 %
of reviewers recommend Lyca Mobile
1.4
Based on 887 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Lyca Mobile Reviews

About Lyca Mobile:

Europe’s largest MVNO helping over 8 million customers across 14 countries make affordable international calls
Every 4 seconds a new customer joins the Lycamobile family.
We connect over 22 million mobile calls per day, helping you to make affordable high quality international calls.

Visit Website

Phone:

0207 132 0322

Email:

sales@lycamobile.com

Location:

3rd Floor, Walbrook Building, 195 Marsh Wall
London
E14 9SG

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Lyca Mobile 1 star review on 12th January 2024
Ann
Lyca Mobile 1 star review on 14th December 2023
Janka
Lyca Mobile 1 star review on 9th October 2023
Angry Customer
Lyca Mobile 1 star review on 20th September 2023
Anoop
Lyca Mobile 1 star review on 9th August 2023
Rahela Suljic
Lyca Mobile 1 star review on 11th June 2023
Anonymous
Lyca Mobile 1 star review on 11th June 2023
Anonymous
30
Anonymous
Anonymous  // 01/01/2019
I have a lycamobile Italy sim card and usually no problem with them. But today every time I topped up with a 5 euros recharge card, I got only 4 euros on my account so to buy a 10 euros bundle I had to use 3 of these recharge cards (15 euros). Very strange.
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Posted 2 years ago
The customer service was good and Govind from customer service attend to me very good
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Posted 3 years ago
Hi ive just been looking at reviews and to be honest all those with negative ones would want to learn how to use a phone first. Ive been with lyca for over 2 years and i think there is no other networks tat can match when it comes to value for money. And when i go abroad your number automatically changes to same international code as country your in.ie you can still call home on a prepay bundles and even without bundles its so cheap for international calls. If you'd spent as much time fixing your phone settings as writing reviews would not have an issue. Alan ireland
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Posted 4 years ago
Very slow internet
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Posted 4 years ago
Lycamobile isn't bad for a 2g mobile. In fact, with my Nokia, It's not bad. It charges me since the only option I have is PAYG. I'm not sure about 3g or 4g though
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Posted 5 years ago
Lyca Mobile is rated 1.4 based on 887 reviews