Lyca Mobile Reviews

1.4 Rating 875 Reviews
9 %
of reviewers recommend Lyca Mobile
1.4
Based on 875 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Lyca Mobile Reviews

About Lyca Mobile:

Europe’s largest MVNO helping over 8 million customers across 14 countries make affordable international calls
Every 4 seconds a new customer joins the Lycamobile family.
We connect over 22 million mobile calls per day, helping you to make affordable high quality international calls.

Visit Website

Phone:

0207 132 0322

Email:

sales@lycamobile.com

Location:

3rd Floor, Walbrook Building, 195 Marsh Wall
London
E14 9SG

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Lyca Mobile 1 star review on 12th January 2024
Ann
Lyca Mobile 1 star review on 14th December 2023
Janka
Lyca Mobile 1 star review on 9th October 2023
Angry Customer
Lyca Mobile 1 star review on 20th September 2023
Anoop
Lyca Mobile 1 star review on 9th August 2023
Rahela Suljic
Lyca Mobile 1 star review on 11th June 2023
Anonymous
Lyca Mobile 1 star review on 11th June 2023
Anonymous
30
Anonymous
Anonymous  // 01/01/2019
hi I talk to subash from customer service ,he help me a lot In my issue he is really kind and helpful person I am really happy with his job.i would recommend him for lyca services. thanks
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Posted 2 weeks ago
The service worked well. For $10 per month, it's great value, especially if you call international.
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Posted 4 weeks ago
I happy with customer service which john helped me out in way is excellent and professional.before this i would like to give 3points in terms of support and network .i was with lyca about 4years. Now it is good . Especially this for John . Thankyou.
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Posted 2 months ago
Purchased a Black Friday bundle from their UK site. SIM card arrived in one working day. Followed all instruction from email. SIM card was activated within a few minutes. APN settings arrived via SMS a few minutes later. Logged on into my Lyca online account from link from one of their emails and completed the registration process. Everything now works as advertised. The issues I read here most people seem to have in my experience appear to be lack of patience. Wait for the activation SMS to arrive. Give enough time for the system to properly activate your online account and show your current bundle. Check back later if needed.
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Posted 4 months ago
El señor me ha atendido muy excelente sahid
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Posted 5 months ago
If you follow directions on line how to activate your sim it only takes ten minutes to be up and talking . I live 28 miles for any city . I have great signal .clear sound .so far it's a great company.hope I can get a family plan .I need 3 lines . Thank you Lyca so far saving me 150.00 a mounth good by Verizon you have ripped me off for 8 years .
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Posted 1 year ago
The Customer Service Agent PJ understood all my issues perfectly and also addressed in a very satisfactory manner. She was knowledgeable. I would like to appreciate the conversation I had with her.
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Posted 1 year ago
Angel (ID number 30218) took care of me very well. Other attendants don't want to answer me.
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Posted 1 year ago
Great customer care thank u Sandra thank u lycamobile
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Posted 1 year ago
The services is Good and excellent
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Posted 1 year ago
I contacted them regarding roaming issue. They where polite and guided me to resolve the issue.
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Posted 1 year ago
Best customer service keep it up
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Posted 1 year ago
Best service forever
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Posted 1 year ago
Awesome service
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Posted 1 year ago
The Lycamobile service providing more offers to choose.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Thank You Lycamobile for Restoring my Data as I need to talk to my daughters in abroad. Godbless You and the agents Ive spoke to earlier 30095
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Posted 1 year ago
good company!
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Posted 1 year ago
Hi this is celine thanks for manual latching i can used my sim card .. Have a great day
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Posted 1 year ago
Lyca Mobile is rated 1.4 based on 875 reviews