“Ebay does not follow their own Seller's Protection Rules
I have had and ebay account since 2019
I have had one bad client buying an item from me and return the box empty.
I have claimed that to Ebay support and had to fill up the affidavit and sign it and send it back in the same day.
After Few days they inform me that they refund the client because i did not open any case.
Upon my reply they apologies they didn't see my claim and affidavit. They are simply saying that is one of their colleague's fault but they still won't refund me - according to their Seller's protection rules.
Seems like Ebay is not even trying to compete with other platforms and stay in the game.
I don't see a future for this platform anymore.”
“Ebay is avery greedy company who will take £15 of a £50 sale. The control what you sell and if a buyer says they didn't receive it or its damaged they will give a refund before any item is returned.
Many buyers are theives so be very carefull as a seller ebay doesn't care about you.
As a buyer the will help but with AI contact is poor. Best to avoid ebay.”
“No one with any sense uses EBay, fees are disgusting and you have ZERO protection if you sell. Look at every feedback forum on this company with thousands of people telling you of their experiences. Not Fit For Purpose”
“Sold a Ps4 on ebay only to find the account suspended with funds held on account, for no reason. Item was dispatched and received by buyer. Everything ok. This is a scam! Their systems don’t work, they charge huge fees and then hold your money for weeks. NEVER AGAIN!”
“I sold an item for £60 through the global shipping programme. I posted it using tracked mail to the Global Shipping Programme address in the UK. At this point, I had done my part. From the GSP centre, it's eBay's job to get the parcel to the buyer. But the buyer had given eBay the wrong address, so they didn't receive their parcel and put in a claim for it. eBay then refunded the buyer at my expense - so I now have no parcel and am £60 out of pocket. They've told me twice now that the parcel has been returned to me, but it hasn't. They've given me a tracking number with Evri which also shows the item has been delivered back to me but neither eBay or Evri can supply me with proof of delivery.”
“Customer service is full of people who hate themselves thats why they talk to customers like we are nobody . Ebay is just big scammer site nothing more to say”
“22+ Years of possitive feedback built up on eBay can be destroyed by one false claim and a false feedback review. Ebay is encouraging sculduggery and false claims. Their review team needs reviewing!!!”
“Not impressed with eBay. Sold a few items - items delivered via their parcel label. Confirmed acceptance positive feedback . Yet again funds not released for three weeks !!! . No recourse for address. Other sites far better service to sell on. M”
“I have closed my account after many years. Customer service is none existent. eBay still thinks it's 2001 and keep telling you to use your desk top PC. It's 2023 we live In world were the mobile is king. I've had enough. And their new security is a complete joke. List an item. Get a security code text. Make a change. Send another text. And another and another. I'll e using free sites from now on. eBay has had it's day.”
