“I placed an order on 30th July and am still waiting for further contact to confirm delivery I have been into the store and been told that the item is not yet available however I have had no up date via email since ordering. When I compare this to other internet purchases and service delivery it is no where near as good.
Still waiting for my necklace”
“Website is easy to use. Order was created, processed and paid for easily. Confirmation of order has been received, but no further communication has been received. 4 working days after the order was placed, still no goods received.
I sent an email asking for information yesterday but no reply has been received.
I'm very disappointed with the lack of communication considering I have spent quite a lot of money.”
“My Hot Diamonds necklace arrived promptly considering I place my order on a Sunday, it arrived early Wednesday morning.by recorded delivery. It came ready to give as a gift. I am absolutely delighted with my purchase. Great service.
“I bought a Citizen Eco Drive Diamond watch in the sale, which was £110.00 cheaper than the same one in Goldsmiths, which in their sale was £230.00. RRp of this watch £295.00
Excellent service by Market Cross Jewellers with free Next day delivery service.
Will buy again. Highly recommend to others.
Thanks Market Cross Jewellers”
“What an amazing service! My friend wanted a Troll Bead - Market Cross Jewellers had a great sale compared to other sites. I ordered Wednesday evening and it arrived in time for my friend's visit on Saturday morning. Thank you so much.”
“Very pleased with the service I received. I had previously placed an order with another company which I had 2 weeks of waiting for my delivery with no communication, managed to get a refund, then came across market cross, I phoned to check they had items in stock and the man on the phone was very helpful, I placed my order and revived it 2 working days later.”
“On the 19th July I ordered and was invoiced and paid for 2 Troll Beads. One of which was called Ice Bear. On the 22nd July I received an e-mail to say that due to a listing error this was not available. These were for my wife's Birthday so she was very disappointed. I took another bead instead but it really is not what she wanted and only received them yesterday too late for her birthday. Really not good enough.”