Market Cross Jewellers Reviews

4.4 Rating 161 Reviews
84 %
of reviewers recommend Market Cross Jewellers
4.4
Based on 161 reviews
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01642 246266

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enquiries@marketcrossjewellers.com

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Anonymous
Anonymous  // 01/01/2019
NEVER USE THESE CON ARTISTS!! I was shocked by the poor customer service! next day delivery not arrived even after 6 days and this is after they've advertised a free next day delivery and then charged me £6 for the pleasure. when called customer services their assistant manager put the phone down on me! Poor company guys! don't do this to yourselves!
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Posted 10 months ago
Bought a Rolex from the Metro Centre store. The staff were absolutely brilliant and couldn’t have been more helpful. I would highly recommend this store as the customer service provided by the staff was so good. Thank you both for your help.
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Posted 1 year ago
Purchased a diamond ring £1470 worn it approximately five times over over a period of five months and only on special occasions then noticed the stone was missing from the mount.Returned it to Market Cross Jewellers and they would not do anything about it and said it was our fault . I then instigated court proceedings and after months of correspondence and a nearing court appearance they relented saying that they would replace the stone which they claimed they offered earlier but they had not. I think they are very familiar with court procedures because they did not offer to replace the stone until we were going to court. I could have held this stone in better with blue tack very poor customer service and workmanship and I would not buy a tap washer from them.
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Posted 3 years ago
Smooth transaction received my purchase within 24 hours am well satisfied excellent service thank you.
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Posted 3 years ago
Finally, I have been able to retrieve most of my lost funds of about $47,000,which I never believed I would get again from an unregulated broker who stocked my trading capital for over 4 months, and denied my access to my trading account. I’m so glad that I have gotten back all my funds back without stress, All thanks to mrs Priscilla who helped me recover all my lost funds and even made profits, . is your Broker manager asking you to make more deposit before you can place a withdrawal, have you lost money from any investment online? , or do you have funds that you want to withdraw online? are you confused and you don’t know how to go about ? Contact her on priscillamazurek90 @ gmail. com
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Posted 4 years ago
Looking to sell my watch, rang the store in the metro centre and was asked to complete the online form, which I did, including a picture and full description as per request and didn’t even a get a reply or acknowledgement! Very poor customer services! Would never buy or sell anything with this business
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Posted 4 years ago
Bought a diamond engagement ring. After a couple of years the diamond fell out of the mount. The shop in thirsk were not prepared to stand by their poor workmanship.
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Posted 4 years ago
I've used this branch for years never had a problem if I've had to return anything always helpful lovely staff.
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Posted 5 years ago
Placed an order for a £2150 watch used a discount code , order went through fine they took my money then tell me the next day I can’t have it , now have to wait days to get my £2000 back, lying cheating scammers, stay well away.!!!!!!!
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Posted 5 years ago
I got a somewhat rare Red Bull branded Casio Edifice watch from these guys and the transaction went off without a hitch. I live in the United States and everything went timely and easily with great, efficient shipping and a good price on the watch I wanted. I would absolutely recommend these folks!
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Posted 9 years ago
excellent value and really fast delivery.
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Posted 10 years ago
Excellent service from Market Cross. Great value.
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Posted 10 years ago
Excellent service as normal.
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Posted 10 years ago
Delighted with service again. Gift box for Trollbeads included which was a nice touch. Will shop here again,
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Posted 10 years ago
Excellent service. Quick delivery and helpful staff. Will continue to use Market Cross Jewellers.
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Posted 10 years ago
Save the shop manager was very helpful The overall service was excelent
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Posted 10 years ago
Prompt delivery and charms as expected. Brilliant value at 3 for the price of 2. Will definitely use again.
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Posted 10 years ago
Nice packaging, excellent quality. Dispatched the product within one day after receiving my order. Overall, this store is highly recommended to shop!
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Posted 10 years ago
Competitive pricing when compared to other sites
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Posted 10 years ago
Very quick and communication good as to when its been dispatch
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Posted 10 years ago
Market Cross Jewellers is rated 4.4 based on 161 reviews