Massage Chair Planet Reviews

4.8 Rating 191 Reviews
94 %
of reviewers recommend Massage Chair Planet
4.8
Based on 191 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Massage Chair Planet 5 star review on 5th April 2022
Ning Zhou
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 17th January 2021
Tim Sheldon
Massage Chair Planet 5 star review on 5th January 2021
Simon Jan
4
Anonymous
Anonymous  // 01/01/2019
Massage Chair Planet has ample amount of massage chair selection, and got great brands to choose from. The best part of it is Mr. Tanner Carden! He is very knowledgeable, knows the products very well and recommended models that best fits me. He is also calm and so patient, allowed me to try different floor models even those not within my budget. He also communicated with me thru email when I asked for other options and when the new floor model arrived. He also gave me payment options. Tanner is an excellent guy! Thank you Tanner!!! I also want to mention that Adam is great too! He assisted us when we walked in, gave me some tips.
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Posted 1 year ago
I think your company assets is Tanner. When I called price check & some recommendations from a sales representative, which is Tanner, perfect response with knowledge to understand to purchase a massage chair right away to choosen. I'm so happy to know him & very Thankful to guide. I'd like to my friend to mention to him when a chance to buy any massage chair. Thank you Tanner & all. Sincerely Yun
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Posted 2 years ago
Tanner is awesome! He’s patience and knowledgeable about the product.
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Posted 2 years ago
Tanner was very helpful and responsive.
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Posted 2 years ago
It was the easiest transaction ever! Steve was very professional and knowledgeable all throughout. I’m glad I did my purchase with him.
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Posted 2 years ago
Great service by Steve! Got exactly what I wanted. He worked with the manufacturer and the purchase and delivery arrangements were done promptly. I deal with phone purchases all the time and you should know that you’ve got a great rep in Steve.
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Posted 2 years ago
Two of the wheels fell of during delivery. Please resend
Massage Chair Planet 5 star review on 5th April 2022
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Posted 2 years ago
A joy to work with. The staff is very friendly, courteous and effective. I purchased the Infinity Genesis massage chair, very happy with this product.
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Posted 2 years ago
Customer service was an A+++. Adam and Tanner were very knowledgeable and available every time I call with questions. They were patient when showing the different products that were suited to our needs.
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Posted 2 years ago
The chair is good quality. The shipping took about 6 weeks. Which seemed like a long time to wait.
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Posted 2 years ago
The chair is amazing. The best purchase ever!!
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Posted 2 years ago
I have two words. Incredible service. It seems like service is no longer a priority anymore in business but Massage Chair Planet hasn't heard that. Not only did I get the best price they went above and beyond to answer my questions, offer advice and support me through the process of delivery. I look forward to working with them again!
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Posted 2 years ago
Ordered the chair on October 26th. The chair was shipped in mid November to their white glove delivery provider. Not getting the chair until December 16th (hopefully). It's been sitting in a warehouse for a month. I called them to check and see why this was the case, the CSR said she would follow up but she never got back to me.
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Posted 2 years ago
The lower leg massagers/airbags are not as good as they could/should be. The bluetooth speakers only stay connected for about 10 seconds and then sound goes away. Their is a lot of variety of preprogrammed massages.
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Posted 2 years ago
I love it and very enjoy it thank you so much
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Posted 2 years ago
Ordered our chair online, and received excellent service. Chair delivered promptly, white glove service, and all our questions were answered. Thank you!
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Posted 2 years ago
Great price, honest and transparent, great white glove delivery from 3 men who actually worked for daiwa and knew everything about the unit, tested everything and 1 year later stilloving the chair!
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Posted 2 years ago
We placed a phone order after reading the very many positive reviews. We dealt with Tanner, and our experience was seamless. I would highly recommend using the company if you know what you want, and I presume that they could be very helpful in person as well.
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Posted 2 years ago
Tanner was so awesome.. Great experience! Saved time and money plus added benefit of 90 day in home trial period
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Posted 2 years ago
It’s great love my chair so much
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Posted 2 years ago
Massage Chair Planet is rated 4.8 based on 191 reviews