Masterpiece By Numbers Reviews

4.9 Rating 176 Reviews
97 %
of reviewers recommend Masterpiece By Numbers
4.9
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Masterpiece By Numbers Reviews
Anonymous
Anonymous  // 01/01/2019
Twas The Night Before Christmas was my very first paint-by-number painting. There was a lot of detail to paint in this painting, but I enjoyed every minute of it. It took me about 10 weeks to complete, but I am very satisfied. The turn around time from ordering to receiving was 5 days, the paints went on smoothly and I had enough to complete the entire painting, the canvas came framed and was a pleasure to work on. I would highly recommend Masterpiece By Numbers, in fact I ordered 3 more!
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Posted 1 year ago
I have painted several Masterpiece by numbers kits'. All have been great quality.
Masterpiece By Numbers 5 star review on 11th April 2022 Masterpiece By Numbers 5 star review on 11th April 2022 Masterpiece By Numbers 5 star review on 11th April 2022 Masterpiece By Numbers 5 star review on 11th April 2022
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Posted 1 year ago
I am very pleased with the paintings by number kits I have purchased from Masterpiece by Numbers! They have a wide selection of themes to choose from. My orders have always arrived within a few days. Completed paintings look so professional that you want to display them! Ny favorite, so far, is the French Country Cafe.
Masterpiece By Numbers 5 star review on 4th April 2022
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Posted 1 year ago
Hello. I love your paintings. I kept some and I gave some away and my church. I can not stop painting. It relaxes me. Thank you for the paintings I do have and I like to know when will you bring back the red dragon painting my grand daughter loves dragons.
Masterpiece By Numbers 5 star review on 4th April 2022
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Posted 1 year ago
Great price for great quality canvas and paints. Ships fast and rlly fun.
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Posted 1 year ago
Dear Masterpiece, I really enjoy working on your paintings. It's very calming. The service is great. I'll continue to work on your paintings. Thank You
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Posted 1 year ago
I love working with masterpieceby numbers. Ordering is easy and delivery is very timely. I appreciate the quality of the canvas and the fact that it comes rolled and not folded. The paint is easy to work with and doesn't dry up like some others I've used. Sometimes you have to double up on the lighter colors but I have not yet run out of any colors before completing the picture. Keep up the good work. You're my fairy favorite company to work with.
Masterpiece By Numbers 5 star review on 4th April 2022
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Posted 1 year ago
What I love about MBN is how many types of beautiful paintings you offer. My favorites are landscapes, particularly of European cities and lakeside retreats etc. I guess one criticism would be that I have found one or two paintings so detailed that I decided there were too many tiny, tiny spaces to paint. The ones I enjoy the most have a good mix of large spaces like clouds, medium size spaces like sections of buildings and tiny spaces like flowers. Too many tiny spaces on one canvas is exhausting! I also would love landscapes of US cities and US natural features like the Rocky Mountains or Yosemite or a desert scene or the Florida Evergaldes.
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Posted 1 year ago
This was my first custom painting, and while I have enjoyed painting all my Masterpieces, I really was excited to paint something that had never been painted before. It turned out better than expected. It looks just like my granddaughter and husband on their wedding day. The way she wore her hair is perfectly depicted. I hope my next custom painting will be their son, due around their Anniversary. This painting hangs in their new home. I would encourage anyone to try a custom kit from Masterpiece.
Masterpiece By Numbers 5 star review on 2nd April 2022 Masterpiece By Numbers 5 star review on 2nd April 2022
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Posted 1 year ago
When I first tried a paint by number canvas, I ordered from another company and got a canvas that was folded. Never could get the creases out of it, and it took over 3 weeks to arrive! Then I researched paint by number businesses, discovered Masterpiece By Numbers was based in Florida, sent the canvas rolled in a tube, delivered in 3-5 days (usually 3), and never looked back! I am a very satisfied customer and have just ordered my 8th canvas today!
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Posted 1 year ago
This was my new Covid hobby… And I am hooked and have painted almost 2 dozen paintings now. It’s very relaxing, and enjoyable. The canvas is wonderful to work with not like those cheap companies outside and easy to follow.
Masterpiece By Numbers 5 star review on 2nd April 2022 Masterpiece By Numbers 5 star review on 2nd April 2022
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Posted 1 year ago
Unfortunately, a bit of a warning for anyone buying a custom paint-by-numbers. We used Masterpiece By Numbers and spent £50 for a custom painting, and they sent us completely the wrong colors. Purple paint for a clear blue sky, brown for a yellow building, black for green grass etc., I emailed them to let them know about the error and they replied with an impolite message basically saying it wasn't their problem. Such a waste of money. Thought I had better let people know to avoid this happening to anyone else, and best to avoid this company.
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Posted 2 years ago
I have been robbed of £99.75, repeatedly asked for my order to be cancelled or sent to a different address in the days following. , repeatedly ignored. ~ then told it's too late (after i'd been trying top get in touch daily for almost a week!) £50 order placed 5th December, emailed 4 times in the following 3 days asking if I could change the delivery address. finally got an answer and told it was too later as it had shipped. chased again after 2-3 weeks and told its in transit still . I asked for the order to be cancelled again and for a refund as it was arriving too late. . refund again refused. I was told if I don't accept delivery I'd lose my money and my order. I was told its best to re-order to the new address and return the original order when it arrived. so another £50 order placed on 18th. over a month has passed since then and the 2nd order has STILL NOT ARRIVED . Also, to return the original order it costs around £21-£23 AND its now outside of the 30 day returns policy window - because it took so long to arrive!! its a scam company with scam high reviews ~ they only accept positive feedback to be posted on their site and on here - i had to email review.io to show proof of purchase as masterpiece by numbers vet all the reviews so mine wouldn't be shown!! Awful / rude customer service. Very slow to respond (I suggest emailing (as there's no phone number) and re-forwarding the same email every 2 hours, they seem to reply that way. I had to email a proof of purchase to reviews.io to request they allow me to write this honest review. Check other independent review sites and masterpiece by numbers have 2/5 stars ~ ALL with similar stories to mine. PLEASE AVOID THIS AWFUL COMPANY AT ALL COSTS. worst company I've ever had to deal with. rude / arrogant / slow to respond (if at all) out and out refuse to accept order cancellations / changes of address / goods to be retured without huge return postage fees . wish i never heard of masterpiece by numbers who, quite frankly, are an awful company who stole £99.75 from me
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Posted 3 years ago
My niece showed me a paint by numbers pI cure she was working on but it required she had to mix paint colors. I was interested in trying a PBN but didn't want the hassle of mixing colors. I found your website with all the rave reviews saying no mixing and wonderful, creamy paint. I have painted 5 pictures and love the results. I particularly like buying from an American business plus your customer service is wonderful!
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Posted 4 years ago
I've found many errors on your "Desert Island" product plus paint pots miss numbered. I sent you pictures of these errors but was told that I'm the only one that noticed and in fact you could not see the error either as plan as day as it was.
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Posted 4 years ago
This is my newest and best hobby so far. Sitting down to paint takes all other things off my mind. The MBN site is fun to look through to see my next “masterpiece”. Maybe a “Fazzino” in the future?
Masterpiece By Numbers 5 star review on 16th February 2020
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Posted 4 years ago
I have ordered many Masterpiece paint by numbers and have loved them all, great quality!!
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Posted 4 years ago
Masterpiece changed my life, I never realized I was so Talented. It is a godsend during the long, cold, dark, and depressing days of winter. I will continue to order your canvases, until my home runs out of room on the walls.
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Posted 4 years ago
I really enjoy your paint by numbers. I am not very good at it because I have Parkinson, so some of the paintings do not turn out the best. I will keep on ordering your paint by numbers.
Masterpiece By Numbers 5 star review on 15th February 2020
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Posted 4 years ago
The paintings are very accurate and well done. It happend once that it was a little short of coulors. I find it very relaxing to paint them.
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Posted 4 years ago
Masterpiece By Numbers is rated 4.9 based on 176 reviews