Matalan Reviews

4.03 Rating 1,556 Reviews
76 %
of reviewers recommend Matalan
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how Matalan made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Excellent customer service with delivery earlier than expected.
Posted 2 years ago
i just love the clothes they sell and staff are very helpfull
Posted 2 years ago
Excellent value for money
Posted 2 years ago
quality products
Posted 2 years ago
Couldn't find size in store, able to find it online, for cheapher price.
Posted 2 years ago
Great choice of clothes and gifts for christmad
Posted 2 years ago
Perfect PJ set for my husband this Christmas, quick and easy to find and order.
Posted 2 years ago
Excellent selection at affordable prices
Posted 2 years ago
Served by Mr. Joher no. 207 at the Matalan Blackburn Store. He was very helpful he dealt with my order quickly, and made my experience in store good. Many thanks to him
Posted 2 years ago
Very helpful and happy staff
Posted 2 years ago
The items I wanted to order was out of stock so I signed up to get an email when they was back in stock the next day I got the email and ordered everything I needed I will have one happy niece on Christmas morning.
Posted 2 years ago
Delivery on time, great prices and perfectly packed items
Posted 2 years ago
Kept me informed of my order
Posted 2 years ago
Good items + delivery options
Posted 2 years ago
I was looking for gym wear for an older person and the assistant was most helpful and understanding that I did not want to look like mutton dressed as lamb. On another occasion I rang the store and the assistant rang me back to save my hanging on while she went to the warehouse to try to find the article I was enquiring about. Great service!
Posted 2 years ago
Go product range
Posted 2 years ago
I purchased a jumper from them and it was the best thing I ever bought. So thick, comfy and baggy. Loved the colour, price and material. Perfect for winter and just being comfy af!
Posted 2 years ago
Customer service excellent. Variety of goods was to my taste.
Posted 2 years ago
So quick and easy buy on line press click and collect all done
Posted 2 years ago
They made me very happy
Posted 2 years ago
Matalan is rated 4.03 based on 1,556 reviews